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Service City: Florence

Air Conditioner Maintenance in Florence, SC 29541

“Wonderful customer service. Very thorough checking everything out. Was very courteous and on time. Would recommend their service to anyone.”

– Claudia G.

Air Conditioner Repair in Florence, SC 29501

“Prompt and did a good job.”

– Zander R.

Air Conditioner Repair in Florence, SC 29505

“Excellent service. Justin was professional, friendly, knowledgeable, and a very good worker! This was the best service repair I have ever experienced!”

– Kathy L.

Other Repair in Florence, SC 29501

“We had a plumbing issue another company had been to twice without resolving the problems. I called Quality and Clyde came the same day, repaired and replaced what was needed. Everything is working again. Thank you, Clyde and thanks Quality for reliable service!”

– Ladonna S.

Heat Pump Installation in Florence, SC 29505

“First, a big thank you to Gene for doing an exhaustive inspection, listening intently to the HVAC issues we were having in certain rooms, and then coming up with 3 comprehensive quotes. He and the office staff also worked diligently with the supplier to get the unit we wanted in a timely manner.
Second, a huge thank you to Josh, Cody, and Austin, who showed up on time, ready to work, and were very efficient. They all worked very well together to get the installation done quickly and treated our house as if it were their own, including adding mulch around the outside unit!
Thank you Quality Service Company! We highly recommend.”

– Jody B.

Other Repair in Florence, SC 29505

“I had a clogged drain that required a professional for repair. Matt arrived at my house on time, was professional and very personable. He took the time to explain everything he was doing and gave me advice for preventative maintenance. If I have plumbing problems in the future, I will definitely call Quality and request Matt. Thanks Quality Service Co. and thanks Matt!”

– Linda D.

Air Conditioner Maintenance in Florence, SC 29501

“My name is Josh McDowell and I'm the counter sales rep for Border States in Florence, SC. We have used y'all for several years now, for all of our HVAC needs. Y'all have always been super nice and helpful and do regular maintenance and checkups on our system. I am very hot natured, so I use the AC at the counter a LOT. I have never had a complaint and anytime something has gone wrong, y'all were quick to respond and repair. Today we had one of our regular maintenance checkups and the 2 techs that showed up were Clyde and Nelson. Clyde and Nelson both seemed very knowledgeable and were very polite and efficient. They came in and introduced themselves and patiently waited while I helped a customer. Once they introduced themselves, we told them to make themselves at home and let us know if they needed anything. I barely even noticed they were here, and they were very quick and clean. I spoke with them both after they finished to sign the forms and everything and we had a little conversation throughout. I won't go into what the convo was about, but it let me know that these gentlemen are considerate, caring, and just all-around stand-up guys. I really appreciated their help and the nice convo after was just a bonus. Thank you for your consistency in always doing a great job and going the extra mile when it's needed.”

– JOSH M.

Gas Furnace Repair in Florence, SC 29501

“We came back from 18 days in Florida, just as a cold spell hit and our furnace was out. Thanks to Hunter for quickly diagnosing the problem and getting it fixed on a day when the temperature is forecast to fall to 22 degrees. Two nights without heat made us very grateful for the quick, efficient service. Hunter is also a pleasant man to deal with.”

– Will W.

Heat Pump Replacement in Florence, SC 29501

“Quality Service Co. is a stellar organization that goes above and beyond to serve their customers. The entire QSC team exceeded our high expectations to diagnose our aging system, provide knowledgeable solutions, answer a multitude of questions, and ultimately ensure we received the best quality units for our home. Domingo skillfully examined and diagnosed our old system, was respectful of our home, and extremely responsive. We completed our research and made a decision to go with Quality.
Kymberly was consistently available, knowledgeable of installation products, services, and processes, and answered all questions with ease. Josh and Cody masterfully installed two systems with skill, efficiency, and respect for our home. The QSC team truly functions as a well-oiled machine.
Glenn and his team are thorough, professional, polite, and dedicated. They are the epitome of doing the right thing; they exercised care and concern for our well-being. Completely pleased with Quality Service Co.; highly recommend this company!”

– Janelle A.

Rewire Thermostat Repair in Florence, SC 29505

“After realizing that I had cut the wire controlling the thermostat in a house I had just purchased and the moving truck arriving within hours, I panicked!
I called Quality Service first thing!
The young lady who answered my call immediately put me at ease by letting me know it wasn’t a problem, and she would have technicians at my house within hours. Nelson and Clyde arrived right on time and even gave me a call in route. They were knowledgeable, courteous and efficient- fixing the problem within 30 minutes!
Quality Service Co. was a true lifesaver!
Thank You!!”

– Kayre L.

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