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Customer Testimonials


Heat Pump Repair in Florence, SC 29501

“Repeat very positive experience. On-time after call, very knowledgeable about system. Courteous always. A credit to the company.”

– Frank E.

Air Conditioner Maintenance in Other, SC 29541

“Great service. Extremely satisfied.”

– Greg S.

Heat Pump Replacement in Florence, SC 29506

“Excellent job and professional.”

– Michael C.

Air Conditioner Maintenance in Florence, SC 29501

“Ryan was very friendly, prompt and knowledgeable! I feel confident he identified and corrected the problem! I would recommend Quality Service Company to anyone looking for this type of service!”

– Shannon W.

Heat Pump Repair in Florence, SC 29505

“Fast and efficient service. Tech was knowledgeable and explained the repairs needed. Would highly recommend Quality Service Company.”

– Trudy A.

Heat Pump Installation in Hartsville, SC 29550

“As a senior citizen, on a fixed income, when a major home expense arises I can assure everyone that I do an intense research of all my options! That’s exactly what I did when I recently needed a new heating and cooling system. QUALITY SERVICE CO. LLC came out above all others and they exceeded my expectations! Tori was my phone contact and was always patient, polite and very prompt in returning calls with information I requested. Chris showed the same courtesies when he came to my home to inform me of the products and prices his company has to offer. At my request, by phone, he did indeed show up with a mask (covid-19 safety) and continued to wear it until he was back in his truck. Once I made my decision, the work was scheduled. Justin and Deven were on time and worked diligently to remove my old system before starting the new install. But if I asked a question, they would pause long enough to answer my question politely and then resume their work. Glen was also involved in seeing that all was progressing well and helped make my new system perfect, to the smallest detail. I’ve got to mention Tori again, she was a pro with all the paper work and thanks to her, my one trip to the office obtained the partial financing I needed and I’ve already received my Duke Energy rebate. Glen told me about the REME-HALO, a new advanced environmental air treatment system that can be placed in the HVAC. It was an optional additional expense but instead of waking up coughing, I now wake up with odorless air that reminds me of a fresh mountain breeze. Also, at no time did I ever feel pressured to hire their company or buy any of their products. It felt more like family taking care of family and the job wasn’t finished until Glen, Justin and Deven knew I was completely satisfied with my new system. I would highly recommend QUALITY SERVICE CO. LLC to anyone!!!”

– Elaine K.

Air Conditioner Replacement in Florence, SC 29501

“We were very satisfied with everyone from the person we spoke with at initial call-in, the service rep, and install reps. Everyone was very polite, professional and to the point. Communication was quick and clear about our repair and replacement options. Quality Service Company will get all our business and referral to others from here on out. Many thanks!”

– Ryan C.

Air Conditioner Repair in Florence, SC 29501

“EXCELLENT SERVICE, EXCELLENT TECHNICIAN. Allen D. was very professional and extremely knowledgeable in fixing the air conditioner. He assessed the problem, provided the estimate and started work immediately. This air conditioner quit working on April 15th and I had two different contractors come to fix it and neither one got the job done in 75 days. Quality Service Co. was quick, honest and precise. I had only called them about two hours before Allen arrived. From initial phone call to completion of work was less than six hours total time. Allen didn’t waste any time, but the amount of work required to complete this repair took about three and one half hours. Allen took the time to check and double check the repair was done right and unit working properly. I wish I would have called Quality Service Co, 75 days ago. Highly recommended Company and Technician. I can’t thank them enough.”

– JAMES H.

Air Conditioner Replacement in Florence, SC 29505

“The two young men who installed our new AC/gas pack to replace our old heat pump were Justin and Devon. They spent all day removing the old pump and air handler and installing our new AC/Gas pack and worked hard with great clean up. During the day, I asked several questions. Both technicians were very personable and answered my questions in a professional and understandable (non techie) manner. I would recommend these young men to anyone who needs this type of service as I consider they did an outstanding job. Very pleased with the end result.”

– Greg C.

Air Conditioner Replacement in Hartsville, SC 29550

“The techs were courteous and professional.”

– David C.

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Need HVAC Service?

Contact the experts at Quality Service Company.

Call us at 843-252-0360!


Quality Service Company services Florence, Darlington, Hartsville, Lamar, Marion, Pamplico, Timmonsville, and the surrounding South Carolina communities with their heating and cooling needs. Visit our service area page for more coverage details, call us at 843-773-2550, or request service online today.