Customer Testimonials


Air Conditioner Repair in Florence, SC 29505

“Can’t say enough about Domingo and Matt! These guys worked really hard to troubleshoot the issue with my unit and repaired everything in a timely manner. I was very impressed with their customer service and attention to detail. I would highly recommend QSC”

– Joey N.

Air Conditioner Repair in Darlington, SC 29532

“Can't say enough about Matt and Quality Service Company. It has become a running joke that every time I come to SC to deal with my sisters house and estate, something breaks..usually the heat or ac. I left a review 6 months ago after the first 2 visits, but have had to call a couple more times. Being from CT, using the coin toss method I found Quality Service Company and Matt. He has been the "lucky ??" one to be sent each time I had a problem. From the eta call to completion he has been extremely polite, friendly and professional. He provides me with the HVAC for Dummies version of the problem, which I greatly appreciates, gives options and opinions, then gets the job done. All while keeping a smile on his face and a friendly tone with each update. I'm back today for 4 days and crossing my fingers nothing goes wrong. At least I know I have a super team at Quality Service to help if it does. I have even give their business card to my realtor. My only complaint is that they are located in So. Carolina and not Connecticut. Thanks … you are the best!!”

– Trish R.

Air Conditioner Repair in Florence, SC 29505

“Matt did a great job of diagnosing and obtaining parts to repair our unit. Thanks”

– Ken B.

Air Conditioner Installation in Florence, SC 29501

“Wonderful job, hard worker. Appreciate all that he did”

– Dequan D.

Air Conditioner Repair in Hartsville, SC 29550

“Domingo is very polite and knowledgeable. He diagnosed and fixed problem quickly. He explained the process and price very clearly.”

– liz s.

Air Conditioner Repair in Florence, SC 29501

“Domingo was very professional and courteous. He fixed the problem and let us know of other issues present without being pushy. Would recommend.”

– Jennifer d.

Air Conditioner Repair in Florence, SC 29506

“Brett is a very knowledgeable and courteous young man. He explained the problem in terms that we could understand. He corrected the problem to our satisfaction. He is very professional. The young man left a positive impression on us. Whenever possible, please send him again whenever we have a problem.
Thanks, David and Carolyn Johnson”

– David J.

Air Conditioner Repair in Timmonsville, SC 29161

“Having an older unit for many years became problematic, to say the least. Chuck Polk reviewed the numbers and explained we were paying more per year to maintain a 30 year old unit than it would be to replace it. We appreciated his honesty. We decided to upgrade our unit. No issues with the new unit. However, we have a split unit for the upstairs. It has some age but is in working order. Of course, this unit requires more maintenance. We had an issue with the unit today and Ryan Rhodes was our tech. Highly recommend him to do any work. Its very reassuring to know all we have to do is pick up the phone and call Quality Service Co. and they are always there to take care of us.
Chuck and Chris have assembled a team who are always on time, always professional, always honest and reasonably priced. We would recommend them for any of your AC needs.”

– Jay R.

Air Conditioner Repair in Florence, SC 29505

“Brett came out on my repair call and replaced the compressor on my a/c. About two years ago he came with someone else as a trainee but has now become a highly qualified tech. I watched as he worked and was satisfied that he was a true professional and that the job would be done right.

Chris I believe you have a top notch man in brett and that he is an asset to your team of qualified people.”

– Donald K.

Heat Pump Maintenance in Hartsville, SC 29550

“This was my spring service by Domingo, and the 2nd time he has been here. He did a great job…very courteous and professional. I'm giving him 6 stars out of 5! Hope he will be back for my fall service also.”

– Jim J.

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Need HVAC Service?

Contact the experts at Quality Service Company.

Call us at 843-773-2550!


Quality Service Company services Florence, Darlington, Hartsville, Lamar, Marion, Pamplico, Timmonsville, and the surrounding South Carolina communities with their heating and cooling needs. Visit our service area page for more coverage details, call us at 843-773-2550, or request service online today.