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Customer Testimonials


Heat Pump Repair in Florence, SC 29501

“Fast and friendly service”

– Muke K.

Other Replacement in Timmonsville, SC 29161

“Five stars is not enough. These guys were amazing. We had our whole house rewired. Matt told us 6 to 10 days, well they got it all done in 7 days. We are SOOO impressed by these three and the whole company. We also had our HVAC replaced before the electric was done. I would use y’all again and would recommend to everyone that’s looking for small or big projects. I can’t say enough about Matt, Brett and Wayne. Thank you for everything.”

– Michelle and Carl K.

Air Conditioner Maintenance in Hartsville, SC 29550

“Matt showed up on time and got straight to work. Quick and professional service while allowing me to ask questions. He wrapped up the appointment by explaining to me some service and maintenance options to consider. This is the company I call on for quick, professional and reliable HVAC service. Thank you.”

– Matt K.

Heat Pump Replacement in Other, SC 29536

“The service could not have been better! Brett & Bruce arrived on time to replace my heat pump and did a fantastic job, leaving the area looking better than I expected. The guys even helped with loading my old heat pump onto my trailer! I highly recommend Quality Service Company for all your home service needs.”

– Cody H.

Heat Pump Installation in Florence, SC 29501

“Josh and Cody were on time even in the rain. They worked very hard and got the job done in a timely manner. Cleaned up very good. Left everything working in order”

– Mary M.

Other Maintenance in Florence, SC 29506

“Real people with Quality Service every step of the way!!! I am so impressed with a company that is on time and keeps their word. Its not always easy to trust a service company in your personal space but I felt looked after from the first phone conversation. They don’t just sell their products they educate you and give you good honest advice. I highly recommend Chris McDonald and his team of professionals. I will be calling them again in the Spring & Fall for my maintenance – THANK YOU SO MUCH!”

– Melissa G.

Air Conditioner Maintenance in Florence, SC 29501

“I’ve used this company before and had a great experience. Brett came out and worked on our unit. He was very quick and knowledgeable of the work that was needed to be done. The service was great, and once again a great experience.”

– Kendra D.

Heat Pump Replacement in Timmonsville, SC 29161

“They came out same day, inspected the old unit, determined what was needed, and helped with financing. The day of service they showed up on time, replaced our heat pump, and explained everything we needed to know. The level of customer service exceeded my expectations. I will absolutely call them again for anything I may need done. Extremely satisfied.”

– Carl K.

Whole House Generator Maintenance in Florence, SC 29505

“Matt was ahead of appointment time which was great, and he solved the problem on the generator quickly. He was very nice and professional. I’ll recommend your company to anyone.”

– Harry H.

Air Conditioner Repair in Florence, SC 29501

“Got home and air conditioner was off. Called Quality and Allen was very courteous. He said he had two other calls and then would be at our house. He was there in less than 2 1/2 hours. Had my air conditioner going in just a few minutes. Was very courteous, personable, and professional. Just a joy to deal with and I have full confidence in his ability.”

– Tommy P.

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Need HVAC Service?

Contact the experts at Quality Service Company.

Call us at 843-252-0360!


Quality Service Company services Florence, Darlington, Hartsville, Lamar, Marion, Pamplico, Timmonsville, and the surrounding South Carolina communities with their heating and cooling needs. Visit our service area page for more coverage details, call us at 843-773-2550, or request service online today.