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Customer Testimonials


Air Conditioner Replacement in Florence, SC 29501

“We were very satisfied with everyone from the person we spoke with at initial call-in, the service rep, and install reps. Everyone was very polite, professional and to the point. Communication was quick and clear about our repair and replacement options. Quality Service Company will get all our business and referral to others from here on out. Many thanks!”

– Ryan C.

Air Conditioner Repair in Florence, SC 29501

“EXCELLENT SERVICE, EXCELLENT TECHNICIAN. Allen D. was very professional and extremely knowledgeable in fixing the air conditioner. He assessed the problem, provided the estimate and started work immediately. This air conditioner quit working on April 15th and I had two different contractors come to fix it and neither one got the job done in 75 days. Quality Service Co. was quick, honest and precise. I had only called them about two hours before Allen arrived. From initial phone call to completion of work was less than six hours total time. Allen didn’t waste any time, but the amount of work required to complete this repair took about three and one half hours. Allen took the time to check and double check the repair was done right and unit working properly. I wish I would have called Quality Service Co, 75 days ago. Highly recommended Company and Technician. I can’t thank them enough.”

– JAMES H.

Air Conditioner Replacement in Florence, SC 29505

“The two young men who installed our new AC/gas pack to replace our old heat pump were Justin and Devon. They spent all day removing the old pump and air handler and installing our new AC/Gas pack and worked hard with great clean up. During the day, I asked several questions. Both technicians were very personable and answered my questions in a professional and understandable (non techie) manner. I would recommend these young men to anyone who needs this type of service as I consider they did an outstanding job. Very pleased with the end result.”

– Greg C.

Air Conditioner Replacement in Hartsville, SC 29550

“The techs were courteous and professional.”

– David C.

Air Conditioner Repair in Florence, SC 29501

“Great job repairing our HVAC! Ryan was super polite, professional and knowledgeable. When that unit needs replacing, we’ll definitely have Quality Service install the new one. Have trusted their expertise for years now.”

– Debbie C.

Air Conditioner Installation in Florence, SC 29506

“Technicians were professional and performed quality work. Would recommend this company and these technicians for air conditioning services.”

– William W.

Other Installation in Florence, SC 29501

“Very dedicated and professional team. Installed new HVAC system in pouring rain. Worked a 12+ hour day to ensure system was working before the end of the day. Great service.”

– David S.

Heat Pump Installation in Florence, SC 29501-8405

“Good price, fast service, friendly and competent. What more can you ask for?”

– John C.

Heat Pump Installation in Florence, SC 29505

“Our 23 year old Trane unit bit the dust this past Sunday. I called QSC Monday morning at 8:00 AM. Matt Hicks was at my home to discuss my options at 9:00 AM. We decided to go with the Daikin heat pump because of their favorable reviews and the fact that they offer an unbelievable 12 year warranty on parts and labor.
Tuesday morning at 7:30 AM Brett and his assistant were at our home to install our new Daikin system. Glenn arrived a little later to lend his expertise. By 3:30 PM, our system was in place and operating better than we expected. Brett and his assistant even landscaped the area and washed it down when they finished.
I normally do not write reviews, but this company deserves an exceptional review. The following employees were in constant contact with us to insure our complete satisfaction: Amanda, Matt, Tori, Brett and Glenn.”

– Don S.

Air Conditioner Installation in Florence, SC 29506

“Great service. Justin and Deven showed up on time to install my new unit. Kept me informed throughout the process. Very professional. I highly recommend.”

– Susan J.

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Need HVAC Service?

Contact the experts at Quality Service Company.

Call us at 843-252-0360!


Quality Service Company services Florence, Darlington, Hartsville, Lamar, Marion, Pamplico, Timmonsville, and the surrounding South Carolina communities with their heating and cooling needs. Visit our service area page for more coverage details, call us at 843-773-2550, or request service online today.