“I've worked with many HVAC vendors locally and nationally over the years in the commercial space. Where I was responsible for negotiating service contracts and overseeing service calls. When I require HVAC service for my home I always call Quality Service Co. Most recently one of my units was not cooling. I called at 9pm spoke with on call and setup appointment for the next day. Wayne arrived on time with tools in hand, after diagnosing the issue as shorted compressor. Warranty of my failed unit was checked and determined it expired last year. Already aware of supply line constraints due to COVID-19, I started getting concerned. Wayne provided me with two options replacing just the compressor or replacing the whole condenser unit. Personally weighing the options I opted to proceed with replacing the whole condenser unit to take advantage of the warranty that came with it. Pricing was inline with my expectations having past experience dealing with such. Wayne informed me to my surprise the parts were in stock and by miracle in my opinion were able to perform the work that day. Being the work is a two person job Hunter was available and the two got to work. They were able to replace the condenser unit and have the system running all before my wife came home from work. Wayne and Hunter are some of best HVAC technicians I've worked with and valuable employees of Quality Service Co.” – Ronald H.