Summer Is Here

Does your air conditioner need service?

Summer Is Here

Does your air conditioner need service?

Hurricane Season is Almost Here!

Quality Service Company offers financing for generators. Please call 843-773-2550 for more information!

Quality Service Company

Quality Service Company, LLC is a locally owned and operated HVAC company. Chris McDonald started Quality Service Company in 2003 after working with other local HVAC companies for around 10 years. In 2011, Chuck Polk joined in partnership with Chris. Chuck had been working in the HVAC industry for over two decades with local HVAC companies, then as a Trane employee, and then owning his own business. The two merged their companies together under the name, Quality Service Company, LLC.

Our Mission Statement is “Through great employees, we will continue to grow our trusted name by delivering exceptional service through honesty and integrity.” We believe in always doing the right thing for our customers, and our employees. We believe in having pride in the products we provide; that teamwork is the source of our strength; and upholding the highest level of confidentiality for our customers.

QSC trucks and shop.

Customer Testimonials

We love hearing from our customers! If you've had us work on your HVAC system we would love to hear from you too.

Air Conditioner Repair in Florence, SC 29506

“Brett is a very knowledgeable and courteous young man. He explained the problem in terms that we could understand. He corrected the problem to our satisfaction. He is very professional. The young man left a positive impression on us. Whenever possible, please send him again whenever we have a problem.
Thanks, David and Carolyn Johnson”

– David J.

Air Conditioner Repair in Timmonsville, SC 29161

“Having an older unit for many years became problematic, to say the least. Chuck Polk reviewed the numbers and explained we were paying more per year to maintain a 30 year old unit than it would be to replace it. We appreciated his honesty. We decided to upgrade our unit. No issues with the new unit. However, we have a split unit for the upstairs. It has some age but is in working order. Of course, this unit requires more maintenance. We had an issue with the unit today and Ryan Rhodes was our tech. Highly recommend him to do any work. Its very reassuring to know all we have to do is pick up the phone and call Quality Service Co. and they are always there to take care of us.
Chuck and Chris have assembled a team who are always on time, always professional, always honest and reasonably priced. We would recommend them for any of your AC needs.”

– Jay R.

Air Conditioner Repair in Florence, SC 29505

“Brett came out on my repair call and replaced the compressor on my a/c. About two years ago he came with someone else as a trainee but has now become a highly qualified tech. I watched as he worked and was satisfied that he was a true professional and that the job would be done right.

Chris I believe you have a top notch man in brett and that he is an asset to your team of qualified people.”

– Donald K.

Need HVAC Service?

Contact the experts at Quality Service Company.

Call us at 843-773-2550!

Our Latest Article...

Hurricane in Florence, SC, where Generac generators are needed.

Generators Can Be Your Best Friend During Hurricane Season

June 21, 2019
It’s hurricane season again, and one thing that can really reduce your stress levels when storms are a regular occurrence is having a generator. Generators provide reliable backup power when trees bring down power lines or other storm damage keeps your home in the dark for a day or two. Our professionals here at Quality Service Company can provide you with generator recommendations as well as answer questions about how a generator can help protect your home.

Learn From the Past

Power loss is one of the most common occurrences in hurricane-related storms. In fact, about 2.5 million people lost power across five states during Hurricane Matthew and about 1.4 million customers lost power during Hurricane Florence. Regular thunderstorms can often disrupt your power service as well, leaving your family without heating, cooling, lighting, refrigeration, or access to your appliances and electronic equipment. If you’ve ever been without power for more than a few hours, you know how stressful life can get. You worry about your food spoiling or whether extreme temperatures will reach dangerous levels for your family. You wonder how you can prepare food and take care of regular hygiene needs. You fall out of touch with loved ones or can’t complete work-related tasks. Take the time now to invest in a generator, so you don’t have to worry about those things this hurricane season.

Invest in a Permanent Generator

Many companies offer small, portable generators that require to be hooked up when needed. Although these are often better than having no generator at all, you may want to seriously consider investing in a permanent generator that begins working as soon as your regular power is disrupted. Quality Service Company, here in Florence, offers and installs Generac® home backup generators to help South Carolina homeowners have more reliable emergency power. Since these generators are permanently installed and connected to your home’s electrical system, they turn on automatically when needed. Generac generators operate on natural gas or liquid propane.

Return on Investment

Having a permanent generator installed at your home provides some level of peace of mind that can be worth a great deal, especially during seasons of strong storms. However, consider what you would save even if you only needed to rely on your generator for two or three days a year. Generators can save you money if you don’t need to replace your refrigerated and frozen food. They can also make it possible for you to live in your home after a storm has blown through, even if it takes the power company a few days to get your electricity back up and running. On the other hand, if you lose power for a few days without a generator, you may have to move out of your home during that time. You could incur hotel or short-term housing costs and restaurant food expenses as well as disrupt your regular work schedule in order to keep your family safe and cared for.

Call Us About Generac

For more information about Generac backup generators as part of your hurricane-preparation efforts, call our team at Quality Service Company in Florence, SC. Our trained professionals can help you understand the benefits of Generac generators and provide quotes for installation, purchase, and delivery. Call us at 843-773-2550 or request service online.

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We Service All Brands

We service all HVAC brands.

We Service All Brands

We service all HVAC brands.