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Quality Service Company

Quality Service Company, LLC is a locally owned and operated HVAC company. Chris McDonald started Quality Service Company in 2003 after working with other local HVAC companies for around 10 years. In 2011, Chuck Polk joined in partnership with Chris. Chuck had been working in the HVAC industry for over two decades with local HVAC companies, then as a Trane employee, and then owning his own business. The two merged their companies together under the name, Quality Service Company, LLC.

Our Mission Statement is “Through great employees, we will continue to grow our trusted name by delivering exceptional service through honesty and integrity.” We believe in always doing the right thing for our customers, and our employees. We believe in having pride in the products we provide; that teamwork is the source of our strength; and upholding the highest level of confidentiality for our customers.

QSC trucks and shop.

Customer Testimonials

We love hearing from our customers! If you've had us work on your HVAC system we would love to hear from you too.

Ductless Mini-Split Repair in Florence, SC 29505

“Can't believe they came the same day to help us. Another repair service didn't know what to do and said they had to check online to figure it out. Domingo and the technician with him went right to work and had everything repaired in no time. They are very professional and knowledgeable. I would definitely want them back to help us. I have already told 2 friends how competent they are. Thank you Jessica for sending them.”

– Chris O.

Heat Pump Repair in Hartsville, SC 29506

“This team did an amazing job repairing our heat pump. They are knowledgeable and efficient. We have used this company for all our heating and air work in our home and have never been let down by their quality of work. We will continue to use Quality Service Company for all future repairs, installations, and maintenance.”

– Jason W.

Air Conditioner Installation in Florence, SC 29501

“Chris and his team are true professionals. I had a new unit installed and entire duct work replaced at my home due to flooded duct work and aging unit. I would highly recommend Quality Service Co. This company came highly recommended to me and I was blown away by the quality of work and professionalism shown by each member of this company. If you have a need with Air, Heat, or Electrical, Quality Service Co is who you should call. First time customer, and will be using them again.”

– Chris T.

Need HVAC Service?

Contact the experts at Quality Service Company.

Call us at 843-773-2550!

Our Latest Article...

Photo of a young family with two children, enjoying together Holiday season and winter magic in their home

5 Ways to Increase Your HVAC’s Efficiency

January 3, 2019

Nobody likes to waste money. But you may be doing just that if you are not paying attention to the efficiency of your Florence, SC, home’s HVAC system. If it’s not running at its highest efficiency, you are paying more for your energy than you could be, thereby spending money unnecessarily. At Quality Service Company, our heating-and-cooling specialists regularly see ways our customers could increase their HVAC system’s efficiency and save themselves money.

While there are many ways to help increase your system’s efficiency, here are the top five ways we recommend:

1. Change your air filter

Changing your air filter every month, or at least every three months, can make a huge difference to your HVAC system and your home, according to Energy Star®. When your filter is dirty, it blocks the air flowing through your system, causing the system to work harder and use more energy. If your filter is dirty, it also cannot do its job by stopping dirt and dust from building up in your system. This definitely makes your system work harder and over time decreases its lifespan.

2. Set your thermostat properly

If you have a programmable or smart thermostat, be sure to use it to its fullest capacity. Setting your home’s temperatures to accurately reflect your schedule conserves both energy and money. Be sure to turn down your heating or cooling at night while you are sleeping and when you are gone from the house. Also, try setting the temperature a degree or two lower for heating and higher for cooling on a regular basis. You will find you may not even notice the temperature difference and you can really save energy. These efforts also prevent your HVAC system from working too hard, again increasing its efficiency and lifespan.

3. Check your ductwork

If you have a forced-air system, the ducts in your home carry air to and from your heating-and-cooling system. If the ducts have leaks or are not sealed properly, air escapes, hiking up your utility bills and causing your HVAC system to work a lot harder to make your home comfortable. Have one of our heating-and-cooling professionals check your ductwork and address any issues. Also, really dirty ducts can operate similarly to a dirty filter with the same consequences. Have them cleaned if this is a problem.

4. Schedule regular maintenance

Your HVAC system needs to be cleaned and checked on a regular basis. We recommend at least once annually––in the fall for your heating system and then in the spring for your cooling system. If your system is older, it may require more frequent care. Ensuring you have someone cleaning and checking your system regularly only brings you good results. It helps your system operate at its highest efficiency, increases its lifespan, and contributes to preventing unexpected repairs.

5. Upgrade or retrofit your system

When your system is older, it cannot operate as efficiently as newer models. Technology continually marches forward, making improvements in the efficiency of HVAC systems. If your system is ten or more years older, you are spending more in energy than you could be. It might be time to upgrade to a newer, more efficient model. But if it just is not in the cards for you right now, think about talking to us about possibly retrofitting. This just means replacing portions of your system with newer parts. Retrofitting, obviously, is not the same as a new system, but it can help with your system’s efficiency. What you save in energy over time could more than pay for the improvement.

At Quality Service Company, we want you as comfortable as possible in your home. But we want to make it as cost-effective as possible for you as well. Taking the appropriate steps for your HVAC system results in a more efficient system and money saved. Call us at 843-773-2550 to schedule an appointment today.

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We Service All Brands

We service all HVAC brands.

We Service All Brands

We service all HVAC brands.