Heating & Cooling
No matter the season, we're here for you! Whether air conditioning, heat pump, furnace, or other home comfort needs, we've got you covered.
Preventative Maintenance
Keep your HVAC system running at its best with preventative maintenance.
Financing Special
View our financing offers and find a plan that works for you.
NOW IN STOCK! Improve your indoor air quality and kill up to 99% of bacteria, viruses (including COVID-19), and other harmful pathogens in your home with a REME HALO® air purifier!
REME HALO Features:
- Dual ionizers to reduce airborne particulates (dust, dander, pollen, mold spores)
- Inactivates SARS-CoV-2 (COVID-19) by 99.9%
- Kills up to 99% of bacteria, mold and viruses
- REME® reduces sneeze germs by 99% in the time a sneeze can reach three feet.
- New zinc ions kill 99% of viruses on surfaces
- Unlike portable units that are limited to the room in which they are placed, the REME HALO® provides whole home and building purification.
- Easily integrated with your existing HVAC system. The unit doesn’t take away living space and operates silently.
- Two (2) quick release features for easy, no tool, cell replacement
- Incorporates an adjustable shroud around the REME® cell, which allows customization of the advanced oxidation plasma output.
Quality Service Company
Quality Service Company, LLC is a locally owned and operated HVAC company. Chris McDonald started Quality Service Company in 2003 after working with other local HVAC companies for around 10 years. In 2011, Chuck Polk joined in partnership with Chris. Chuck had been working in the HVAC industry for over two decades with local HVAC companies, then as a Trane employee, and then owning his own business. The two merged their companies together under the name, Quality Service Company, LLC.
Our Mission Statement is “Through great employees, we will continue to grow our trusted name by delivering exceptional service through honesty and integrity.” We believe in always doing the right thing for our customers, and our employees. We believe in having pride in the products we provide; that teamwork is the source of our strength; and upholding the highest level of confidentiality for our customers.
Customer Testimonials
We love hearing from our customers! If you've had us work on your HVAC system we would love to hear from you too.
Air Conditioner Replacement in Florence, SC 29501
“I've worked with many HVAC vendors locally and nationally over the years in the commercial space. Where I was responsible for negotiating service contracts and overseeing service calls. When I require HVAC service for my home I always call Quality Service Co. Most recently one of my units was not cooling. I called at 9pm spoke with on call and setup appointment for the next day. Wayne arrived on time with tools in hand, after diagnosing the issue as shorted compressor. Warranty of my failed unit was checked and determined it expired last year. Already aware of supply line constraints due to COVID-19, I started getting concerned. Wayne provided me with two options replacing just the compressor or replacing the whole condenser unit. Personally weighing the options I opted to proceed with replacing the whole condenser unit to take advantage of the warranty that came with it. Pricing was inline with my expectations having past experience dealing with such. Wayne informed me to my surprise the parts were in stock and by miracle in my opinion were able to perform the work that day. Being the work is a two person job Hunter was available and the two got to work. They were able to replace the condenser unit and have the system running all before my wife came home from work. Wayne and Hunter are some of best HVAC technicians I've worked with and valuable employees of Quality Service Co.”
– Ronald H.
Heat Pump Maintenance in Hartsville, SC 29550
“Thankful for the service provided by Chris and Domingo. Our upstairs AC went out and it was HOT! They responded quickly and had our system cooling in a matter of minutes. Thanks for excellent service!”
– Rebecca w.
Air Conditioner Installation in Darlington, SC 29532
“Amazing!!! Back fill, I bought a home in Darlington County, the wife picked out the home. We moved from Alaska and obviously air conditioning wasn’t on my radar. Fast forward, after closing middle of March AC wasn’t something we used. Then come May the AC is running. But soon everything froze up on the existing 15 year old system. Called for a service and inspection. Verdict was both systems were on there way out. So I called on June 29th in the morning to schedule an appt for an estimate. Chris the manager/owner came that same afternoon. He spent about an hour and gave me estimates on replacing the one I was having problems with. His office called me about 1 hour after he left to see if they could come at 7:30am on the 30th. 10 hours later a complete new system installed “Daikin”. 12 year complete warranty and a variable speed system. Oh and WiFi thermostat. No hidden costs and the guys who did the install were warriors. This I can attest having served 25 years in the Army! 90 degree temperatures with humidity in the 80’s. These installers plowed right through. Bottom line – at least give them a call. Estimates are free and service is pennies with the knowledge of what your systems are doing!”
– Mark H.
Need HVAC Service?
Contact the experts at Quality Service Company.
Call us at 843-252-0360!
Our Latest Article...
Energy-efficient homes are more common than ever. Although they provide many benefits, including reducing overall energy usage and a smaller carbon footprint, they come with some disadvantages as well.
What Disadvantages?
The most significant disadvantage is poor indoor air quality. Tightly sealed Florence area homes prevent heated and cooled air from escaping as easily, but they also contribute to the buildup of indoor air pollutants.
Since most people spend 90 percent of their time indoors, this can be a significant problem if the air inside your South Carolina home is two to five times more polluted than outside air, which is common. Our Quality Service Company team wants to help you understand the risks of indoor air pollution as well as steps you can take to reduce it.
Negative Effects
According to the US Environmental Protection Agency (EPA), indoor air pollutants can contribute to a host of short- and long-term effects. Because typical symptoms can be mistaken for allergies, an illness, stress, or many other causes, it’s easy to overlook indoor air quality as a main culprit.
Possible short-term effects and resulting symptoms of indoor air pollution include coughing, sneezing, itchy eyes, fatigue, dizziness, headaches, sore throat, and respiratory congestion. In addition, poor indoor air quality can make some existing illnesses worse.
For instance, if you suffer from asthma, heart disease, chronic lung illness, or other infections, indoor air pollution may exacerbate your symptoms.
Certain indoor air pollutants can cause additional serious illnesses or even death. Secondhand smoke and radon cause lung cancer, and carbon monoxide poisoning can silently kill unaware residents.
Common Indoor Air Pollutants
Daily living contributes to a great deal of indoor air pollutants. Dust, dirt, pollen, and mold are common in just about every home. In addition, pet dander and hair, smoke, and chemicals from common cleaning products can contribute more gas and particles to the indoor air. During cold and flu season, you may add bacteria and viruses to the mix.
If your home has inadequate ventilation, you won’t be able to sufficiently exchange outside and inside air regularly, which can lead to buildup of indoor air pollutants. Failing to maintain your heating, ventilation, and air conditioning (HVAC) system in a suitable manner can also lead to indoor air problems.
For example, a clogged air filter can no longer trap more particles as they move through your system. An antiquated HVAC system can also introduce further serious problems like incomplete combustion and gas leaks.
Solutions to Improve Air Quality
As a homeowner, it’s understandable to be concerned about your indoor air quality. You can take several steps to improve your air quality right now.
First, replace and maintain the air filters in your HVAC system regularly. If you have family members who suffer from allergies or asthma, consider using high-efficiency particulate air (HEPA) filters that can remove very small particles which often trigger reactions.
Second, have an HVAC professional clean, inspect, and tune up your heating and cooling equipment twice a year. Our trained technicians at Quality Service Company will ensure no dangerous gas leaks exist and all your fuel-burning appliances have adequate ventilation. We will also provide safety checks on all your equipment.
Be sure you take extra precautions when you are cleaning with chemicals or embark on home improvement projects such as construction or painting. Your working area should be well ventilated during and immediately after the work is completed.
Consider investing in a humidifier and/or dehumidifier to help keep your home at an optimal humidity level. This will help discourage mold growth and keep your home more comfortable in all seasons. Be sure to clean this equipment according to the manufacturers’ recommendations to prevent buildup of pathogens and to keep your warranty intact.
If you’re a smoker, take your habit outdoors to prevent secondhand smoke buildup inside, and be sure to test for radon in your basement every two to five years. Install a carbon monoxide detector on every floor of your home, and don’t try to remove asbestos yourself.
Finally, keep your home clean using a HEPA vacuum and wash your bedding, curtains, and other household items regularly.
We Are Your Indoor Air Quality Experts
Our professionals here at Quality Service Company in Florence, SC, can help you address indoor air quality problems in your home. Our team can help you keep your HVAC system well maintained as well as provide suggestions about air filters or air purifiers. Call at 843-252-0360 or request service online.
What Are You Waiting For?
Contact Quality Service Company!
We Service All Brands
We Service All Brands
