Family Focused. Reliable Service Guaranteed Since 2003
Founded in 2003 by Chris McDonald, Quality Service Company was built on a simple idea: provide dependable heating and cooling services with honest pricing, quality workmanship, and a strong commitment to customer care. What began as a small, service-focused HVAC company quickly earned the trust of local homeowners and businesses through reliable work and lasting relationships.
In 2011, Chris welcomed industry veteran Chuck Polk as a partner, combining their experience and shared values to help grow the company even further. Chuck brought decades of hands-on industry knowledge, including experience with Trane and ownership of a successful HVAC business, adding valuable leadership and expertise to the team.
Today, Quality Service Company continues to build on the foundation Chris established while expanding beyond HVAC to offer trusted plumbing and electrical services. Through every stage of growth, the company has remained focused on delivering quality work, dependable solutions, and the level of service customers deserve.
HVAC, Plumbing, and Electrical Professionals in Florence
Serving Homes and Businesses in Manning and Throughout the Pee Dee Area
Finding dependable help for your property you trust shouldn't feel like a chore. Since 2003, our team at Quality Service Company has worked hard to be the first call our neighbors make when a pipe leaks or the AC stops blowing cold. We live and work right here in the community, so we treat every home with the care we’d give our own families. Whether you need a quick plumbing repair or a full HVAC system replacement, we focus on honest communication and getting the job done right.
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If it’s over 10-15 years old.
You frequently run out of hot water.
There are leaks or rust-colored water.
You hear strange noises coming from the tank.
We install both traditional and tankless water heaters and can help you choose the best option for your home. -
Hair, soap, or grease buildup
Food debris or coffee grounds
Flushing non-flushable items (wipes, paper towels, feminine products, etc.)
Tree roots growing into sewer lines
We offer professional drain cleaning using advanced tools to remove clogs safely. -
Yes! Even a small leak can lead to major water damage and mold growth if left untreated. Our team can quickly locate and repair leaks before they become costly problems.
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Avoid pouring grease, oil, or food scraps down the sink.
Use drain strainers to catch hair and debris.
Flush only toilet paper—no wipes or hygiene products. -
Yes, we offer a comprehensive range of electrical services including wiring, panel upgrades, and troubleshooting electrical issues.
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We provide installation, repair, and maintenance for heating, ventilation, and air conditioning systems to ensure optimal home comfort.
Quality Service Company is proud to serve various counties and cities, including:
- Florence
- Darlington
- Dillon
- Hartsville
- Johnsonville
- Manning
- Sumter
- Timmonsville
Serving A Wide Area
As a locally owned, licensed, and insured company, we’ve spent years getting to know the homes and systems common throughout the Pee Dee. Our team shows up ready to help, whether it’s a planned visit or a middle-of-the-night call that can’t wait. Our customers appreciate the way we give clear explanations, realistic options, and service that respects their home and schedule.
Need Quality Service now? Call (843) 920-2004 to request a free estimate from an electrical, plumbing, or HVAC professional in Florence, Darlington, or Hartsville. We offer flexible financing options to help you get your project started today.
Why Choose Us?
A Legacy Built on Integrity and Service
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100% Satisfaction GuaranteeYou can be confident you'll be happy when our electricians drive away.
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Affordable Financing OptionsWe make HVAC services affordable with financing options.
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Backed by a WarrantyGet peace of mind with our warranty-backed services.
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24/7 Help AvailableWe're here to help you whenever you need us. Book us same-day!
Very Friendly and Professional
Quality Care for Every Corner of Your Property
Comfort systems, plumbing lines, and electrical panels all have one thing in common. When they’re working properly, you barely think about them. When they aren’t, you want someone you trust walking through the door. Our technicians at Quality Service Company are trained across HVAC, plumbing, and electrical services, which helps us look at the full picture and avoid quick fixes that miss the mark.
Quality service guides how we treat every customer, which is why we’re named after it. We demonstrate this in how we explain findings, keep work areas tidy, and offer straightforward pricing. Plus, with our offerings of free estimates, available financing, and warranties, we give you plenty of room to make informed decisions without pressure.