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Our experts are equipped to help keep you and your home's air quality protected.


Our experts are equipped to help keep you and your home's air quality protected.

NOW IN STOCK! Improve your indoor air quality and kill up to 99% of bacteria, viruses (including COVID-19), and other harmful pathogens in your home with a REME HALO® air purifier!

REME HALO Features:

  • Dual ionizers to reduce airborne particulates (dust, dander, pollen, mold spores)
  • Inactivates SARS-CoV-2 (COVID-19) by 99.9%
  • Kills up to 99% of bacteria, mold and viruses
  • REME® reduces sneeze germs by 99% in the time a sneeze can reach three feet.
  • New zinc ions kill 99% of viruses on surfaces
  • Unlike portable units that are limited to the room in which they are placed, the REME HALO® provides whole home and building purification.
  • Easily integrated with your existing HVAC system. The unit doesn’t take away living space and operates silently.
  • Two (2) quick release features for easy, no tool, cell replacement
  • Incorporates an adjustable shroud around the REME® cell, which allows customization of the advanced oxidation plasma output.

Quality Service Company

Quality Service Company, LLC is a locally owned and operated HVAC company. Chris McDonald started Quality Service Company in 2003 after working with other local HVAC companies for around 10 years. In 2011, Chuck Polk joined in partnership with Chris. Chuck had been working in the HVAC industry for over two decades with local HVAC companies, then as a Trane employee, and then owning his own business. The two merged their companies together under the name, Quality Service Company, LLC.

Our Mission Statement is “Through great employees, we will continue to grow our trusted name by delivering exceptional service through honesty and integrity.” We believe in always doing the right thing for our customers, and our employees. We believe in having pride in the products we provide; that teamwork is the source of our strength; and upholding the highest level of confidentiality for our customers.

QSC trucks and shop.

Customer Testimonials

We love hearing from our customers! If you've had us work on your HVAC system we would love to hear from you too.

Heat Pump Installation in Florence, SC 29501

“Your technicians, Justin and Deven are very knowledgeable and professional. excellent work.
Thank you.”

– Thomas D.

Heat Pump Installation in Florence, SC 29501

“The three of them were friendly and very professional. they worked late into the evening having been here over 12 hours until the unit worked correctly. we are very satisfied with the service.”

– Jose & Evelyn R.

Heat Pump Installation in Florence, SC 29506

“Justin and Deven did a great job with the instillation of my new unit. I appreciate them masking when around me working. I know Justin was tired of my dog constantly barking but he never complained. I appreciate Justin mentioning the iWave. He didn’t try to push it but I’m glad he mentioned it. I had heard about it and was glad they could add it during my install. They were on time. They let me know when they were breaking for lunch. They made sure that everything was checked before they left. Also they made sure to clean up after themselves. So I would highly recommended them.”

– Patsy S.

Need HVAC Service?

Contact the experts at Quality Service Company.

Call us at 843-252-0360!

Our Latest Article...

heat pump maintenance tips

Heat Pump Maintenance Tips

January 15, 2021

Most of us tend to take our heating, ventilation, and air conditioning (HVAC) systems for granted. As long as they are working, it’s easy to go on day after day without thinking about them. But, like most other things, taking care of your HVAC system through regular maintenance is critical to keeping it in good working order. 

Many Florence homeowners today have installed a heat pump to handle their heating and cooling needs. If you have a heat pump, you’ll want to be aware of some special considerations when it comes to regular maintenance issues. Our team at Quality Service Company offers the following information and tips to help.

Heat Pump Basics

Let’s start with understanding a little bit about how a heat pump operates. Heat pumps are typically more popular in areas with milder temperatures. They operate by essentially moving heat from outside to inside in the winter and inside to outside in the summer.

Since heat pumps do not have to generate heat by consuming electricity, natural gas, propane, or another fuel, they are more energy efficient. According to the US Department of Energy (DOE), heat pumps may reduce your electricity usage by nearly 50 percent when compared with furnaces or baseboard heating units.

Heat pump technology continues to develop, and high-efficiency units can now operate reasonably well in climates with more extreme temperatures.

Air Filter Changes

One of the easiest maintenance tasks you can perform is to change your air filter regularly. Just like in all HVAC systems, the air filter in a heat pump is responsible for cleaning the heated or cooled air before it’s delivered to the rooms of your South Carolina home. 

Basic air filters will remove larger particles of dust or dirt that float through the air. Choosing a high-efficiency filter like a high-efficiency particulate air (HEPA) filter will remove most of the smallest particles including pet dander, pollen, and dust mites.

Clean air filters not only result in better air quality but also help your heat pump operate more efficiently. That means lower energy bills and a longer equipment life span.

Proper Installation

Hopefully your heat pump was installed properly originally, but it’s not a bad idea to double check some important requirements. First, your heat pump should be at least four to six inches off the ground. This helps ensure the unit is not obstructed by the ground itself and allows for proper drainage. 

Second, your heat pump should not sit under a leaking gutter. If your gutter began to leak after your heat pump was installed, you may want to prioritize that repair for the sake of both your gutter and heat pump.

Provide Plenty of Room

If your heat pump gets covered in snow, ice, overgrown plants, or yard debris, it will malfunction. It’s a good idea to spend some time inspecting the area around your unit during every season.

During the winter, snow or ice that accumulates on the heat pump must be removed. If a normal thaw or a simple brushing is not enough, you’ll want to turn off your unit and allow it to completely power down. 

At that point, you can pour warm (not hot) water over the unit to melt the snow and ice. Be sure not to try to chip off the snow or ice using any type of tool, because you can easily damage the heat pump. Once the unit is clear of snow and ice, turn it back on.

In the other seasons, be sure to keep weeds, grass, and other nearby growth trimmed and out of the way. You’ll also want to clean things like fallen leaves, stray branches, or other yard debris that may gather on top of or under your heat pump. 

Be Gentle During Cleaning

If you want to wash off your heat pump in the warmer weather, be sure to use your garden hose, not a power washer. The fins on the heat pump coil are delicate, and a jet of water can easily damage them. At the same time, it’s important to keep the outside of your unit clean and free of dirt, cut grass, or other debris. 

Rely on the Professionals Annually

Since heat pumps operate on a 240-volt circuit, they are extremely dangerous for amateurs to work on. It’s a good idea to have your unit inspected, professionally cleaned, and tuned up annually by one of our trained and certified HVAC professionals.

Our experienced technicians will inspect your entire heat pump system including ductwork, airflow, refrigerant charge, electric terminals, thermostat, and more. A regular maintenance call will go a long way in helping to keep your unit operating well all year long.

Contact Us for Your Heat Pump Needs

Our team at Quality Service Company in Florence, SC, is ready and waiting to help you with heat pump maintenance. Call us at 843-252-0360 or request service online today.

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We Service All Brands

We service all HVAC brands.

We Service All Brands

We service all HVAC brands.