Summer is Here

Does your air conditioner need service?

Summer is Here

Does your air conditioner need service?

Quality Service Company

Quality Service Company, LLC is a locally owned and operated HVAC company. Chris McDonald started Quality Service Company in 2003 after working with other local HVAC companies for around 10 years. In 2011, Chuck Polk joined in partnership with Chris. Chuck had been working in the HVAC industry for over two decades with local HVAC companies, then as a Trane employee, and then owning his own business. The two merged their companies together under the name, Quality Service Company, LLC.

Our Mission Statement is “Through great employees, we will continue to grow our trusted name by delivering exceptional service through honesty and integrity.” We believe in always doing the right thing for our customers, and our employees. We believe in having pride in the products we provide; that teamwork is the source of our strength; and upholding the highest level of confidentiality for our customers.

QSC trucks and shop.

Customer Testimonials

We love hearing from our customers! If you've had us work on your HVAC system we would love to hear from you too.

Heat Pump Repair in Florence, SC 29501

“Chris was the only one to respond to a call for service – we called 3 different companies. He responded and came right over (on a Saturday). Chris diagnosed the problem and had a replacement motor on his truck. He insisted on determining if the motor was still under warranty to possibly save us some of the expense. It was not. He had the motor replaced and the system working in less than an hour. Great personality, very pleasant, and explained everything. He and his company just went to the top of our list!”

– Joe D.

Air Conditioner Replacement in Florence, SC 29501

“Very nice men, quiet and polite, very good work”

– Mack M.

Air Conditioner Repair in Marion, SC 29571

“Domingo was very professional. He arrived in a timely manner and repaired the problem without any issues. Fixed the problem the first time. He provided excellent service. Chuck and Jessica were very helpful setting up the appointment. Like always I received excellent service from Quality Service Co.”

– Joe T.

Need HVAC Service?

Contact the experts at Quality Service Company.

Call us at 843-773-2550!

Our Latest Article...

Air conditioning system installation embedded on wall of building.

How Do I Know if I Need a New AC?

June 18, 2018

Air conditioning is crucial for comfort in your daily life here in Florence, SC. A well maintained AC unit, with yearly inspections and monthly filter changes, can last up to 10 or 15 years.

So how do you know if you need repairs for your unit or if you need a replacement?

1. Age

How old is your air conditioner? The most common reason for a new unit is age. The older your unit gets the less efficient it is and it will continue to lose energy efficiency over time.

Pay attention to how often it needs repairs. Once a year isn’t quite indicative of the need for a new unit yet, but it certainly means you could be getting close to the time to replace it. Getting a new unit can actually save you money in the long run on energy costs and repairs.

Replacing an old unit can also have unseen benefits, including improved air quality and reduced carbon emissions.

2. Temperature Inconsistencies

How stable does your unit keep the temperatures in your home? This isn’t always directly related to needing a new AC unit, but combine this with the age of your unit and you could be looking for a new one soon.

Temperature inconsistencies also can be the result of leaky ductwork or poor insulation. Contact someone in our office today and we can have one of our service technicians diagnose the problem for you.

3. Humidity

When a unit gets older it performs less and less efficiently. One thing to pay attention to is the humidity level in your home. A unit that is aging won’t dehumidify as well as it should.

The certified technicians at Quality Service Company can help diagnose any problems you are having and let you know whether or not the problems you are having mean you need a new HVAC system. Call us at 843-773-2550 or request service online!

What Are You Waiting For?
Contact Quality Service Company!

We Service All Brands

We service all HVAC brands.

We Service All Brands

We service all HVAC brands.