Summer Is Here

Does your air conditioner need service?

Summer Is Here

Does your air conditioner need service?

Hurricane Season is Almost Here!

Quality Service Company offers financing for generators. Please call 843-773-2550 for more information!

Quality Service Company

Quality Service Company, LLC is a locally owned and operated HVAC company. Chris McDonald started Quality Service Company in 2003 after working with other local HVAC companies for around 10 years. In 2011, Chuck Polk joined in partnership with Chris. Chuck had been working in the HVAC industry for over two decades with local HVAC companies, then as a Trane employee, and then owning his own business. The two merged their companies together under the name, Quality Service Company, LLC.

Our Mission Statement is “Through great employees, we will continue to grow our trusted name by delivering exceptional service through honesty and integrity.” We believe in always doing the right thing for our customers, and our employees. We believe in having pride in the products we provide; that teamwork is the source of our strength; and upholding the highest level of confidentiality for our customers.

QSC trucks and shop.

Customer Testimonials

We love hearing from our customers! If you've had us work on your HVAC system we would love to hear from you too.

Air Conditioner Repair in Florence, SC 29505

“Can’t say enough about Domingo and Matt! These guys worked really hard to troubleshoot the issue with my unit and repaired everything in a timely manner. I was very impressed with their customer service and attention to detail. I would highly recommend QSC”

– Joey N.

Air Conditioner Repair in Darlington, SC 29532

“Can't say enough about Matt and Quality Service Company. It has become a running joke that every time I come to SC to deal with my sisters house and estate, something breaks..usually the heat or ac. I left a review 6 months ago after the first 2 visits, but have had to call a couple more times. Being from CT, using the coin toss method I found Quality Service Company and Matt. He has been the "lucky ??" one to be sent each time I had a problem. From the eta call to completion he has been extremely polite, friendly and professional. He provides me with the HVAC for Dummies version of the problem, which I greatly appreciates, gives options and opinions, then gets the job done. All while keeping a smile on his face and a friendly tone with each update. I'm back today for 4 days and crossing my fingers nothing goes wrong. At least I know I have a super team at Quality Service to help if it does. I have even give their business card to my realtor. My only complaint is that they are located in So. Carolina and not Connecticut. Thanks … you are the best!!”

– Trish R.

Air Conditioner Repair in Florence, SC 29505

“Matt did a great job of diagnosing and obtaining parts to repair our unit. Thanks”

– Ken B.

Need HVAC Service?

Contact the experts at Quality Service Company.

Call us at 843-773-2550!

Our Latest Article...

lightening during storm affecting air conditioner

How to Protect Your AC From Storms

August 2, 2019
“An ounce of prevention is worth a pound of cure.” There’s a reason why that old adage has been passed down through the years. It’s always better to be prepared for misfortunes than to have to deal with the consequences. During storm season in Florence, that proves true for protecting your air conditioning system as well. Our professionals at Quality Service Company want you to have a reliable air conditioning system before, during, and after a storm. Here are some tips on helping you protect your air conditioner investment.

Add Appropriate Insurance Riders

Although basic homeowners insurance will cover some storm damage, if you happen to live in an area that’s particularly prone to flooding, hurricanes, or tornadoes, you may want to add a rider to cover these particular situations. Having the additional coverage in South Carolina can bring you peace of mind that expensive equipment is covered and can be more easily replaced if needed. According to the Insurance Information Institute, about one in 50 insured homes has a property damage claim related to wind, hail, or water damage each year.

Learn How to Turn Off Electricity

Be sure you and all older family members know how to access your electric circuit breaker and understand how to turn the electricity off in your home in the case of violent storms. You can do something as simple as labeling your circuit breakers so it’s easy to tell which breakers are connected to which major appliances in your home, including your heating, ventilating, and air conditioning (HVAC) system. By turning off the breaker associated with your HVAC or air conditioning unit, you can protect your system from electrical surges or damage if debris gets trapped in a running unit.

Consider Investing in Surge Protection

Multiple types of surge protectors are available on the market today. You can either invest in a whole-house surge protector that can protect everything that’s connected to your electrical system in the case of electrical surges which can result from lightning, or you can connect individual surge protectors to only major appliances or electronic equipment. Power surges may not only occur during storms but can happen for other reasons as well. Even minor ones can damage your equipment over time.

Think About Purchasing a Generator

Many different types of generators are also available, including some that automatically turn on when the power shuts off. Having a generator backup is an excellent way to keep your air conditioning system up and running even in the worst of storms. It will also power critical appliances like your refrigerator and your electronic devices.

Secure and Cover Condenser

Most of the time covering your air conditioning condenser outside is a bad idea. The condenser requires free air circulation to operate efficiently. However, in a storm, you may want to place a tarp temporarily over your condenser to protect it from flying debris. (Be sure to turn your system off before doing this though.) If small items such as branches and leaves get trapped inside the condenser, you can easily hurt your motor or experience other equipment malfunctions. In addition, if high winds are an issue, you may want to tie down your unit more securely to keep it from being pried up by the storm. If you live in a dwelling that’s on a higher floor, consider investing in hurricane straps to secure window air conditioners.

Prepare Your Yard

This may sound like a strange precaution, but being sure your trees are trimmed, dead branches are removed, and yard items are put away can help protect your air conditioning unit, as well as your home in general, in a violent storm. You want to remove anything that can be blown around and cause more damage, especially in a storm with high winds.

Rely on the Professionals

It’s always a good idea to have an HVAC professional come out regularly to inspect your air conditioning system to be sure it’s in good working order. However, if you do suffer damage from a storm, you may want to have your unit inspected before you turn it back on. Storm damage may not necessarily be apparent, but in some cases it can cause more damage after the storm has passed. For example, flying debris can clog up the unit, disconnections inside your unit may cause toxic coolant leaks, and flooding can damage interior components. A simple inspection can ensure your air conditioner is safe to turn back on and will continue delivering reliable, efficient cooling in the future.

Let’s Talk Air Conditioners

Our Quality Service Company team in Florence, South Carolina, wants you to protect the investment you have made in your air conditioning system. For a new system, preventive maintenance, repairs, or advice regarding storms and your air conditioning system in general, call us at 843-773-2550 or request service online.

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We Service All Brands

We service all HVAC brands.

We Service All Brands

We service all HVAC brands.