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Maintenance

Vacuum pump evacuates air from the air conditioner.

Owning, or even sometimes renting, a home in Florence, SC, requires general maintenance to keep your investment in working order. It’s really all about being prepared. Per Benjamin Franklin, “An ounce of prevention is worth a pound of cure.” Maintaining your home’s systems and appliances wards off emergency situations and costly repairs while extending your equipment’s life. Take the time and money to perform general maintenance on a regular basis. Many of the maintenance services require the knowledge, skills, and tools of a professional. During the maintenance or service call, our technician will make any necessary repairs and/or alert you of a possible situation. Call Quality Service Company to assist you in maintaining any of the following or to answer any questions you may have:

Furnace Maintenance

An annual furnace service tune-up and cleaning is recommended, usually performed in the fall. The purpose is to keep your system running at top efficiency throughout the season, i.e., to keep you having heat when you need it. Our technician will check and clean all the connections, controls, sensors, drains, ignitor, ducts, pipes, burners, valves, motors, thermostat(s), and smoke/carbon-monoxide detectors, and instruct you on anything you could do between our service visits. As a rule of thumb, furnace filters need to be changed every three months or as needed, which is something you can do yourself with the correct filters.

Air Conditioner Maintenance

For air conditioners, an annual service tune-up and cleaning is recommended, usually performed in the spring. Our professional technician will check and clean the connections, coils, blower components, lines, refrigerant, drain, fuses, and thermostat(s), as well as lubricate all working parts. Maintenance you can do yourself between service visits is to remove any yard debris or vegetation from the top and sides of your outdoor air conditioner unit, as well as to keep it covered with an air conditioner cover or tarp in the winter.

Heat Pump Maintenance

For heat pumps, an annual service tune-up and cleaning is recommended, usually performed in the fall, same as furnaces and boilers. Our professional technician will check and clean ducts, filters, blower, indoor coil, ducts, refrigerant, electric terminals, connections, motors, and belts, as well as lubricate all working parts. Be sure to change or clean the filter every three months or as needed. You can also clean the outdoor coils whenever they seem dirty, and keep yard debris and vegetation away from the unit.

Whole-House Humidifier Maintenance

For whole-house humidifiers, an annual service tune-up and cleaning is recommended, usually performed at the same time as your furnace tune-up and cleaning. Our professionals include this maintenance along with the furnace appointment. Typically there isn’t much in the way of maintenance; however, our technician will change your humidifier pad and clean any mineral buildup you may have (in the case of hard water). Ask our technician to show you how to dissolve the buildup on your own every few months to keep your humidifier working at top efficiency.

Air-Filtration System Maintenance

For air-filtration systems, regular maintenance is something your can perform on your own. Maintenance on an air-filtration system usually just means changing or cleaning the filter every three to nine months. But you should check with the manufacturer’s specific recommendations. Changing or cleaning your filter on a regular basis will ensure the best filtration for your home as well as extend the life of the system. If you need any assistance or would like to install an air-filtration system, feel free to talk with one of our professionals at Quality Service Company.

Whole-House Generator Maintenance

For generators, different aspects of the generator require monthly, biannual, or annual inspection and service, but service is typically contingent on engine hours and/or time periods used. The more hours your unit is used, the more frequently it should be serviced. Our certified professionals are happy to perform these services for you. When inspected and serviced properly, your generator could conceivably last 20 to 30 years.

Monthly it’s recommended for you to visually inspect your unit, clean the unit in a general sense, and check the oil and coolant levels and battery charger.

Biannually it’s recommended to have our professional technician inspect and service your generator’s enclosure, belts, cables, connections, oil, hoses, exhaust system, muffler, battery and accessories, air clean units, piping, wiring, control panel, and accessories.

Annually it’s recommended to have our professional technician inspect and service oil (change), filters (change), spark plugs, coolant, crankcase breather, and cooling systems. 

At Quality Service Company, we’re here to to assist you in maintaining your home’s systems or to answer any of your questions about maintenance. Keeping your equipment in good working order allows you peace of mind to know they’ll be there when you need them. It also makes good financial sense to keep equipment serviced to help extend their life spans. Here in Florence, SC, call us at 843-252-0360 to make an appointment now.

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Call us at 843-252-0360!

Air Conditioner Maintenance in Florence, SC 29501

“Honest, reliable and great customer service!
I really have to say something about Quality Service Co. From beginning to end it was the best customer service experience that I have ever had. I truly mean that. For years my Air Conditioner has not be keeping up and my light bills have been high. Less than 4 years ago I bought a 3 ton unit and paid a contractor to install it. They ran new lines and installed a Goodman unit which is still under warranty. This year was the hottest yet so I contacted Quality Service Co. and met Dwight Milliken, Home Solution Advisor. Rather than just trying to sell us a new unit he went to his car got his coveralls and went under my house to see exactly what was wrong. It appears that the other contractors that worked on my new AC Unit neglected to tell us that my ductwork in the crossover was torn and had water in it! Most of our air was going under the house! We were shown videos of the damage. In fact, it appeared that it had been done wrong from the factory. Dwight gave us a fair estimate for repairs and we didn’t need to replace the unit. Everything went exactly as planned. Our installation technicians Deven and Brett arrived right on time. Both of them were professional and made sure I knew exactly what was going on. After the repair they explained in detail what they’d done and showed video of the replacement work. They were polite, didn’t mind questions and were genuine and friendly. I don’t remember when I last had such excellent service. The problem was instantly solved with minimum cost. It’s so hard today to find people that you can trust. I highly recommend this company to anyone needing A/C repairs or replacement or any other service that they provide!” – Sondra G.

Heat Pump Maintenance in Hartsville, SC 29550

“Nelson performed my semi-annual spring service check this morning. He was punctual, courteous, and very professional. I will request him to do my fall service check. I have been a Quality Service customer for 6 years and I strongly recommend them for installation and service.”

– James J.

Air Conditioner Maintenance in Florence, SC 29541

“Wonderful customer service. Very thorough checking everything out. Was very courteous and on time. Would recommend their service to anyone.”

– Claudia G.

Heat Pump Maintenance in Hartsville, SC 29550

“I really cant say enough about the team at Quality. Hunter made contact with me 45m before his arrival. Once there, he did everything he was supposed to do in maintaining my heat pump. He was very courteous and professional. Hunter made contact with me once he was finished. He did a great job. I have never had a bad experience with any member of Quality's team. I highly recommend them for any of your purchase or service needs.”

– Freddie E.

Air Conditioner Maintenance in Darlington, SC 29532

“Jonathan Smallwood came earlier in March to perform regular maintenance on my air units. He was very efficient and thorough. He took time and did a very detailed check of each unit. Then he explained what he found and went over the inspection with me. I would recommend him to others. He had a good attitude and was easy to talk to about the work. I appreciate his skill as this is an older home built in 1911. Thanks for a good job!”

– Nancy C.

Air Conditioner Maintenance in Florence, SC 29501

“My name is Josh McDowell and I'm the counter sales rep for Border States in Florence, SC. We have used y'all for several years now, for all of our HVAC needs. Y'all have always been super nice and helpful and do regular maintenance and checkups on our system. I am very hot natured, so I use the AC at the counter a LOT. I have never had a complaint and anytime something has gone wrong, y'all were quick to respond and repair. Today we had one of our regular maintenance checkups and the 2 techs that showed up were Clyde and Nelson. Clyde and Nelson both seemed very knowledgeable and were very polite and efficient. They came in and introduced themselves and patiently waited while I helped a customer. Once they introduced themselves, we told them to make themselves at home and let us know if they needed anything. I barely even noticed they were here, and they were very quick and clean. I spoke with them both after they finished to sign the forms and everything and we had a little conversation throughout. I won't go into what the convo was about, but it let me know that these gentlemen are considerate, caring, and just all-around stand-up guys. I really appreciated their help and the nice convo after was just a bonus. Thank you for your consistency in always doing a great job and going the extra mile when it's needed.”

– JOSH M.

Air Conditioner Maintenance in Dillon, SC 29536

“Hunter was on time, knowledgeable, professional, and generous with his time and attention in assessing our heating/AC system. Great service!”

– Y Darsell S.

HVAC Maintenance in Florence, SC 29501

“Just want to brag on the care and service provided by Matt Hicks. We often contact him personally when we have issues or questions regarding our service. He always responds immediately and takes care of whatever is going on. He is honest, super friendly and extremely conscientious about the job he is doing for us. He is what customer service is all about. We couldn’t be more pleased with Quality Service Co. and the friendly reliable service we receive. We especially appreciate the personal service Matt provides. Thanks so much to everyone at Quality!”

– Holcombe Land Development, Inc. S.

Maintenance in Florence, SC 29501

“Kymberly is always on the ball with required information, response time on requests”

– DAVID S.

Air Conditioner Maintenance in Florence, SC 29501

“I called after hours, but they had a few calls ahead of me. Domingo was very professional and advised me he would get to me the next morning. He also advised me what to do with the air conditioning so I wouldn’t kill my compressor. He called at 7:30am the next morning, and was at my home by 8:30 am. He took less than 30 min. Figured out the problem, fixed it and I was cooling again! Thanks Domingo for the Top notch service.”

– Lamonica M.


Quality Service Company services Florence, Darlington, Hartsville, Lamar, Marion, Pamplico, Timmonsville, and the surrounding South Carolina communities with their heating and cooling needs. Visit our service area page for more coverage details, call us at 843-252-0360 today.