When plumbing trouble hits, you want real people who listen, communicate clearly, and stay with you until the job is done right. That is exactly what longtime customer Licia found with the team at Quality Service Company.
Great customer service. Ms. Janet was very helpful, and when the tech came out, he was also very knowledgeable and helpful. Great job diagnosing this, Michael. Great company in our time of need. Now Josh and Clyde came and did even more amazing work. Josh fixed my plumbing issue and was very knowledgeable about what was done previously and why. If you ever have an issue, Quality Service has some awesome people. I am well pleased. Thank you so much.
Stories like Licia’s keep us focused on what matters most: calm voices on the phone, clear answers on site, and plumbing work that respects your home and your time.
From First Call to Final Fix
When Licia reached out, Ms. Janet listened, asked questions, and made sure the right people went to the home. Michael arrived, diagnosed the plumbing problem, and explained what he saw. That clear diagnosis set the stage for the next visit.
Josh and Clyde then came out and continued the work. Josh fixed the plumbing issue and took time to walk through what had been done before and why it mattered now. That kind of step‑by‑step communication turns a stressful situation into a manageable one.
Service Built on People, Not Just Parts
Every name in Licia’s review reflects the way Quality Service Company approaches service in the Pee Dee: real conversations, careful troubleshooting, and pride in a job well done. Local ownership since 2003 means the team knows the homes, the systems, and the urgency when something goes wrong.
That same commitment shows up across the company. One customer recently shared, “Hunter did an amazing job. His communication and customer service was fantastic, he kept us informed every step of the way.” From July 1–20, plumbing technician Hunter Herring received eight 5‑star reviews, leading the entire team for the month.
Why Neighbors Across the Pee Dee Call Us
As a fully licensed and insured South Carolina contractor, Quality Service Company provides plumbing service backed by years of local experience and a strong community reputation, including being voted Best of the Pee Dee in Plumbing and Electrical. Homeowners and businesses across Florence, Darlington, Hartsville, and surrounding areas count on dependable, responsive help.
If you face a plumbing issue and want a local team that values clear communication and accountable service, call Quality Service Company at (843) 920-2004 today.