Quality Service Company’s History
In 2003, our founder started Quality Service Company from the back of a pickup truck with a straightforward purpose: help people with the essential needs of their homes and businesses throughout Florence and the Pee Dee region.
Those early days meant one person wearing every hat and learning what each day would bring. That hands-on beginning still matters to us because it established the practical, customer-focused approach we carry forward today.
From a Single HVAC Route to a Full-Service Team
We started with HVAC service in the Pee Dee. As our reputation grew, so did our team, our service area, and the range of work we could take on.
Today, we provide HVAC, plumbing, and electrical service for homes and businesses across Florence, Darlington, Hartsville, and the greater Pee Dee region. Building those capabilities over time means customers can call one local team for their essential systems.
Standards Built Into Every Visit
Growth hasn’t changed the principles behind our work. We’re still locally owned and operated, and we approach every call with honesty, quality workmanship, and straightforward recommendations that make sense for the property.
Our technicians are trained across HVAC, plumbing, and electrical services, including NATE-certified team members. They’re background-checked and drug-tested, and we take care to respect each customer’s property, privacy, and time on every visit.
Here When You Need Us, Any Hour
More than two decades in the region have reinforced one consistent lesson: plumbing leaks, electrical concerns, and HVAC failures don’t keep business hours. That’s why we offer 24/7 emergency service and bring the same prepared, professional approach to both routine maintenance and urgent repairs.
We also invest in tools and services that support informed decisions: video sewer inspections, high-efficiency equipment options, and the Quality Service Membership. Upfront, flat-rate pricing reflects the transparency that has guided our work from the start.
Our History, Carried Forward
Our history is measured in the communities we’ve served, the team we’ve built, and the trust customers place in us when their essential systems need attention. We’re grateful to be part of the Pee Dee, and we’ll keep showing up with the care and accountability that have shaped our work since 2003.
To reach a local team with roots in this region, call Quality Service Company at (843) 920-2004.
Have Questions?
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Yes. Samsung mini splits with built-in Wi-Fi connect to the SmartThings app on iOS and Android, so you can adjust temperature and settings remotely, room by room.
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WindFree is a Samsung cooling mode that distributes air through thousands of small vents instead of a direct blast, so a room cools evenly without a cold draft.
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Ratings commonly range from the mid-teens up into the high 20s SEER depending on the model and configuration. We'll confirm the exact rating for the unit sized to your space during your free assessment.
Very Friendly and Professional