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Why People Choose Us

Why Choose Quality Service Company

Since 2003, we’ve served Florence and the Pee Dee region as a locally owned home service company. Our work is rooted in doing the right thing, treating customers fairly, and following through on what we say we’ll do.

We provide HVAC, plumbing, and electrical service for homes and businesses, with a team available 24 hours a day, 7 days a week when an urgent problem can’t wait.

One Call, Any Hour: 24/7 Service Across HVAC, Plumbing & Electrical

Comfort and safety problems don’t keep business hours. A plumbing leak, AC failure, or electrical concern can arise at any time, which is why we provide 24/7 emergency service across all three trades.

When you call, we’ll answer and work to have a technician on site when we say we will. That accountability is something we take seriously on every call.

NATE-Certified, Background-Checked Technicians

Our technicians are NATE-certified, background-checked, drug-tested, and trained across HVAC, plumbing, and electrical services. Those qualifications matter when someone is working on the essential systems in your home or business.

Because our team handles all three trades, you can rely on one locally owned company for heating and cooling, plumbing, and electrical work. We arrive prepared to assess the issue and give you recommendations that make sense for your property.

Upfront Flat-Rate Pricing, No Surprises

We provide upfront, flat-rate pricing, so you know the cost before work begins and won’t face hidden fees when the bill arrives. Our recommendations are straightforward and focused on what your home or business actually needs.

Honesty and workmanship have guided our reputation since 2003. We complete every job without shortcuts, and we treat your property, privacy, and time with the same care we’d want for our own.

More Than Two Decades in the Pee Dee

We’ve been locally owned and operated in the Florence area since 2003. That long-standing connection means we understand the communities and the systems our neighbors depend on throughout Florence, Darlington, Hartsville, and surrounding areas.

Being local also means being invested in the people who support us. We build a team culture that takes care of our employees and gives back to the community, and that same consideration carries into every home and business we serve.

Voted Best of the Pee Dee in Plumbing & Electrical

Our community has voted us Best of the Pee Dee in Plumbing and Electrical. That recognition reflects the trust customers have placed in our team year after year for these essential services.

Maintenance Plans and Modern System Upgrades

We offer the Quality Service Membership (QSM) for proactive maintenance and priority scheduling. The plan is designed to lower utility bills and extend equipment life through regular attention to your systems.

For properties ready for an upgrade, we offer high-efficiency options including ductless mini-split systems, tankless water heaters, and modern electrical panel upgrades. We also use diagnostic tools such as video sewer inspections to pinpoint plumbing concerns accurately before any work begins.

A Local Team That Follows Through

Choosing Quality Service Company means choosing a team that’s invested in this community and prepared to handle your HVAC, plumbing, and electrical needs with around-the-clock availability, clear pricing, and a commitment to doing the job right. Call Quality Service Company today at (843) 920-2004 to schedule service or get answers from our team.

Have Questions?

  • Yes. Samsung mini splits with built-in Wi-Fi connect to the SmartThings app on iOS and Android, so you can adjust temperature and settings remotely, room by room.
  • WindFree is a Samsung cooling mode that distributes air through thousands of small vents instead of a direct blast, so a room cools evenly without a cold draft.
  • Ratings commonly range from the mid-teens up into the high 20s SEER depending on the model and configuration. We'll confirm the exact rating for the unit sized to your space during your free assessment.
Very Friendly and Professional
“He explained what he was doing. Additionally, the ladies in the office provide responsive and friendly assistance. I appreciate this service and these are the reasons we continue to retain Quality Service for maintenance and repair of our HVAC system.”
- Woody G.
Areas We Serve

Quality Service Company is proud to serve various counties and cities, including:

  • Florence
  • Darlington
  • Dillon
  • Hartsville
  • Johnsonville
  • Manning
  • Sumter
  • Timmonsville

Ready to get started? Contact Us!

At Quality Service Company, we're always ready to take your call! Give us a call at (843) 920-2004 or fill out the form below to contact one of our team members.

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