Customer Testimonials
Whole House Generator Repair in Florence, SC 29505
Heat Pump Repair in Florence, SC 29501
“We have been very pleased with the staff in the office and the techs sent to our house. In particular, Tori and Domingo.”
– M and J W.
Heat Pump Repair in Timmonsville, SC 29161
“All of the staff is knowledgeable and courteous. They were also patient to listen to my questions, then explained until I understood fully about my heating problem and solution. The service technician, Domingo, was honest, kept his word several times about the service/job and the price. The price quoted was the end price, honest business practice, definitely. Domingo is highly intelligent although so down to earth. They even gave me a courtesy call the next day. Making sure the unit was running right and asked if I had any questions. I truly appreciated working with them. I will be calling this company again.”
– Cathy B.
Heat Pump Repair in Florence, SC 29501
“Our heat pump stopped working during the recent ice storm. We called the company and left a message for the person on duty to give us a call. We were called that evening and Matt came out and repaired the heat pump in no time. I have always had courteous and prompt service from this company. They really are the best!”
– Barbara L.
Air Conditioner Repair in Timmonsville, SC 29161
“Nice and professional at all times, and very timely handled work.”
– Brittany S.
Air Conditioner Installation in Florence, SC 29501
“From the initial phone call to the clean up these guys were all prompt, knowledgeable, hardworking, and personable. They worked very well as a team, and after a short amount of time I knew I could trust them and was not afraid to leave them to their task. Thank you!! 👍🏻👍🏻”
– B.T. P.
Air Conditioner Replacement in Florence, SC 29501
“I've worked with many HVAC vendors locally and nationally over the years in the commercial space. Where I was responsible for negotiating service contracts and overseeing service calls. When I require HVAC service for my home I always call Quality Service Co. Most recently one of my units was not cooling. I called at 9pm spoke with on call and setup appointment for the next day. Wayne arrived on time with tools in hand, after diagnosing the issue as shorted compressor. Warranty of my failed unit was checked and determined it expired last year. Already aware of supply line constraints due to COVID-19, I started getting concerned. Wayne provided me with two options replacing just the compressor or replacing the whole condenser unit. Personally weighing the options I opted to proceed with replacing the whole condenser unit to take advantage of the warranty that came with it. Pricing was inline with my expectations having past experience dealing with such. Wayne informed me to my surprise the parts were in stock and by miracle in my opinion were able to perform the work that day. Being the work is a two person job Hunter was available and the two got to work. They were able to replace the condenser unit and have the system running all before my wife came home from work. Wayne and Hunter are some of best HVAC technicians I've worked with and valuable employees of Quality Service Co.”
– Ronald H.
Heat Pump Maintenance in Hartsville, SC 29550
“Thankful for the service provided by Chris and Domingo. Our upstairs AC went out and it was HOT! They responded quickly and had our system cooling in a matter of minutes. Thanks for excellent service!”
– Rebecca w.
Air Conditioner Installation in Darlington, SC 29532
“Amazing!!! Back fill, I bought a home in Darlington County, the wife picked out the home. We moved from Alaska and obviously air conditioning wasn’t on my radar. Fast forward, after closing middle of March AC wasn’t something we used. Then come May the AC is running. But soon everything froze up on the existing 15 year old system. Called for a service and inspection. Verdict was both systems were on there way out. So I called on June 29th in the morning to schedule an appt for an estimate. Chris the manager/owner came that same afternoon. He spent about an hour and gave me estimates on replacing the one I was having problems with. His office called me about 1 hour after he left to see if they could come at 7:30am on the 30th. 10 hours later a complete new system installed “Daikin”. 12 year complete warranty and a variable speed system. Oh and WiFi thermostat. No hidden costs and the guys who did the install were warriors. This I can attest having served 25 years in the Army! 90 degree temperatures with humidity in the 80’s. These installers plowed right through. Bottom line – at least give them a call. Estimates are free and service is pennies with the knowledge of what your systems are doing!”
– Mark H.
Air Conditioner Maintenance in Florence, SC 29505
“Brian called us to see if he could arrive early, which was fine, and kept us updated about his arrival time. He was courteous, answered our questions, put on booties (very important to my fav wife), and did his summer checkup promptly. He is a definite asset to your company, and we recommend that you keep him!”
– richard h.
Need HVAC Service?
Contact the experts at Quality Service Company.
Call us at 843-252-0360!
Quality Service Company services Florence, Darlington, Hartsville, Lamar, Marion, Pamplico, Timmonsville, and the surrounding South Carolina communities with their heating and cooling needs. Visit our service area page for more coverage details, call us at 843-252-0360 today.