Customer Testimonials

Heat Pump Installation in Florence, SC 29505

“We were in need of a replacement of our heat pump system and we called Quality Service. The response was immediate and professional. We could not be more pleased with the service we received from this company. They were respectful of our home and of our time, working around our schedule and getting the job done quickly. They even came back out a few days later to follow up and make sure everything was running properly and that we were satisfied. I would highly recommend Quality Service Company to anyone who needs a new system, a repair to an existing system, or even a service maintenance program.”

– Cindy F.

Heat Pump Repair in Florence, SC 29506

“These guys are good. Always respond quickly with professional technicians! Would recommend to anyone.”

– Tina M.

Air Conditioner Repair in Florence, SC 29505

“Quality Service Co. has been to my house 3 times this winter. Always on time, courtesy always. They explain what needs to be done with a price before repairing anything.
I would highly recommend them for any work u might need.”

– Margaret Anne W.

Air Conditioner Repair in Darlington, SC 29532

“Great service”

– Robert O.

Heating Replacement

“I have been using Quality Service Company for over a decade. They have helped me with commercial and residential needs and have always provided excellent service. Our gas pack went out during a cold snap in October of last year. Quality came out that day to assess what was wrong with the unit. Unfortunately, it needed to be replaced, but quality got our new unit installed the next day and worked until almost 10:00 P.M. to make sure it was connected and working properly. It would have been a cold night for us without Quality Service!

If you’re looking for professional, dependable service, you can count on Quality.”

– Adam

Commercial HVAC Renovation in Florence, SC 29501

“We have used Quality Service Company on 2 large renovation projects. Their quote was very competitive and they were easy to communicate with throughout the job. They were willing to do whatever was necessary to complete the job to our satisfaction. I highly recommend Quality Service Company!”

– Ryan C.

HVAC System Replacement

“On 8:00 on Sunday morning, our system failed with temps going down into the teens. I called the company I had used for over 30 years. After an hour with no response and a second call (still with no response), I contacted Quality Service Co. Luckily, my system came back on so I did not require an emergency call but I still called to have Quality to check it on Monday. They called at 7:30 a.m. to set up a time and had a tech at my house an hour later. Matt determined the issue and even checked on warranty for me. We decided to check into replacement instead of repair. Allen Duffy was at my door an hour later. He presented me with a proposal including payment options and information on the complete system. We made the decision to replace. Allen ordered our new system with a promise of installation on Tuesday.

At 8:03 Tuesday morning, the team pulled in my driveway ready to begin work. The work was completed later that day. Allen also came back to help me get acquainted with the new programmable thermostat. Today (Wednesday) he came back and installed a surge protector on it. He brought all of my paperwork which included the forms for Energy rebates. They had already been filed. In addition, the installation team replaced the pad underneath the unit as well as cleaning and mulching around the unit. They also replaced the breaker in the breaker box because ours was too large.

Their work was superior and I was treated with the utmost respect and courtesy by every employee during the whole process. I cannot thank them enough for all of their assistance. Everyone helped make the process as painless as possible. I was new to their company but they treated me as if I was a long-time customer. I highly recommend them. You will not be sorry.”

– Susan S.

Home Automation Installation

“I know from experience that not too many individuals take the time to email companies/vendors/service companies to state the positive of an experience, but I wanted to take a moment to do so. From the initial meeting my husband and I had with you through installation, the individuals I have interacted with at Quality Service have been nothing short of outstanding. The installers yesterday were the most pleasant individuals, taking the time to assist us with programming our phones for the smart thermostat, and answering just general questions regarding the unit. When the installers left the house you would not have known they were there. There was not one piece of debris left in the yard or driveway.

It’s not every day that you find a service company that keeps a customer informed, is friendly, and is a pleasure to interact with, and I have found this with Quality Service.”

– Teresa W.

Honest, Dependable HVAC Service

Commercial and Residential HVAC in Florence, SC 29505

Need HVAC Service?

Contact the experts at Quality Service Company.

Call us at 843-252-0360!

Quality Service Company services Florence, Darlington, Hartsville, Lamar, Marion, Pamplico, Timmonsville, and the surrounding South Carolina communities with their heating and cooling needs. Visit our service area page for more coverage details, call us at 843-773-2550, or request service online today.