Customer Testimonials
Other Repair in Florence, SC 29505
Air Conditioner Maintenance in Florence, SC 29501
“My name is Josh McDowell and I'm the counter sales rep for Border States in Florence, SC. We have used y'all for several years now, for all of our HVAC needs. Y'all have always been super nice and helpful and do regular maintenance and checkups on our system. I am very hot natured, so I use the AC at the counter a LOT. I have never had a complaint and anytime something has gone wrong, y'all were quick to respond and repair. Today we had one of our regular maintenance checkups and the 2 techs that showed up were Clyde and Nelson. Clyde and Nelson both seemed very knowledgeable and were very polite and efficient. They came in and introduced themselves and patiently waited while I helped a customer. Once they introduced themselves, we told them to make themselves at home and let us know if they needed anything. I barely even noticed they were here, and they were very quick and clean. I spoke with them both after they finished to sign the forms and everything and we had a little conversation throughout. I won't go into what the convo was about, but it let me know that these gentlemen are considerate, caring, and just all-around stand-up guys. I really appreciated their help and the nice convo after was just a bonus. Thank you for your consistency in always doing a great job and going the extra mile when it's needed.”
– JOSH M.
Gas Furnace Repair in Florence, SC 29501
“We came back from 18 days in Florida, just as a cold spell hit and our furnace was out. Thanks to Hunter for quickly diagnosing the problem and getting it fixed on a day when the temperature is forecast to fall to 22 degrees. Two nights without heat made us very grateful for the quick, efficient service. Hunter is also a pleasant man to deal with.”
– Will W.
Heat Pump Replacement in Florence, SC 29501
“Quality Service Co. is a stellar organization that goes above and beyond to serve their customers. The entire QSC team exceeded our high expectations to diagnose our aging system, provide knowledgeable solutions, answer a multitude of questions, and ultimately ensure we received the best quality units for our home. Domingo skillfully examined and diagnosed our old system, was respectful of our home, and extremely responsive. We completed our research and made a decision to go with Quality.
Kymberly was consistently available, knowledgeable of installation products, services, and processes, and answered all questions with ease. Josh and Cody masterfully installed two systems with skill, efficiency, and respect for our home. The QSC team truly functions as a well-oiled machine.
Glenn and his team are thorough, professional, polite, and dedicated. They are the epitome of doing the right thing; they exercised care and concern for our well-being. Completely pleased with Quality Service Co.; highly recommend this company!”
– Janelle A.
Air Conditioner Maintenance in Dillon, SC 29536
“Hunter was on time, knowledgeable, professional, and generous with his time and attention in assessing our heating/AC system. Great service!”
– Y Darsell S.
Rewire Thermostat Repair in Florence, SC 29505
“After realizing that I had cut the wire controlling the thermostat in a house I had just purchased and the moving truck arriving within hours, I panicked!
I called Quality Service first thing!
The young lady who answered my call immediately put me at ease by letting me know it wasn’t a problem, and she would have technicians at my house within hours. Nelson and Clyde arrived right on time and even gave me a call in route. They were knowledgeable, courteous and efficient- fixing the problem within 30 minutes!
Quality Service Co. was a true lifesaver!
Thank You!!”
– Kayre L.
Heat Pump Repair in Florence, SC 29506
“When it comes to Quality there is a reason it’s in their name. They are AWESOME! From my initial installation I knew this was going to be a wonderful blessing in service. My AC went out this evening around 5:15 pm. Mr. Domingo had me up and running around 6 or so. He was the most pleasant and professional gentleman I could have ever encountered. I have my share of health issues but my cat has feline asthma, she would not have made it without fresh, cool air. I’m soo very thankful and blessed for the wonderful, quality service y’all provide! From Frances Grace and myself I can’t appreciate you more! God Bless ♥”
– Tracy T.
Air Conditioner Repair in Florence, SC 29501
“I would like to add to my review I left earlier today. I mispoke when I mentioned the 2 gentlemen that came and looked at my unit today. I was beside my self thinking I had a leak in my attic because I had drips coming down my kitchen cabinets. To say the least, I was a little wacky as I just arrived home last night from being gone for several weeks to find this issue. I incorrectly said Clyde’s name was David. Remember I did say I was a little wacky with worry,
Both gentlemen, Nelson and Clyde, were outstanding. I could not have wished or hoped for a better experience.
Clyde, I apologize for my error, and my only hope is when I use Quality Service in the future I have the pleasure and luck to have you both service my unit. Again, thank you Nelson and Clyde.”
– Claudette P.
Hot Water Heater Repair in Florence, SC 29501
“repairs to leaking hot water heater
Hunter and Clyde completed necessary repairs in short order. Went extra mile by repairing ceiling tiles as well. Very professional job, highly recommend these two young men.”
– Crawford B.
Air Conditioner Repair in Florence, SC 29505
“I wish I could give 10 stars! Our Carrier unit went out on one of the hottest days of summer. The initial call with Tori was great and she was able to schedule a technician quickly within a few hours.
Mr. Domingo H. was our technician and his knowledge of our complicated unit was amazing. He was courteous in answering our questions, quickly diagnosed the issue with a fair quote for repair.
Mr. Domingo picked up the parts needed and returned to promptly fix the problem. He explained what was repaired and gave suggestions to keep the unit running well.
The professionalism, trade skills and customer service we experienced was outstanding. We are very grateful for Quality Service Co. and will continue to use them in the future!”
– Katherine M.
Need HVAC Service?
Contact the experts at Quality Service Company.
Call us at 843-252-0360!
Quality Service Company services Florence, Darlington, Hartsville, Lamar, Marion, Pamplico, Timmonsville, and the surrounding South Carolina communities with their heating and cooling needs. Visit our service area page for more coverage details, call us at 843-252-0360 today.