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Customer Testimonials


Air Conditioner Installation in Florence, SC 29501

“From the initial phone call to the clean up these guys were all prompt, knowledgeable, hardworking, and personable. They worked very well as a team, and after a short amount of time I knew I could trust them and was not afraid to leave them to their task. Thank you!! 👍🏻👍🏻” – B.T. P.

Air Conditioner Replacement in Florence, SC 29501

“I've worked with many HVAC vendors locally and nationally over the years in the commercial space. Where I was responsible for negotiating service contracts and overseeing service calls. When I require HVAC service for my home I always call Quality Service Co. Most recently one of my units was not cooling. I called at 9pm spoke with on call and setup appointment for the next day. Wayne arrived on time with tools in hand, after diagnosing the issue as shorted compressor. Warranty of my failed unit was checked and determined it expired last year. Already aware of supply line constraints due to COVID-19, I started getting concerned. Wayne provided me with two options replacing just the compressor or replacing the whole condenser unit. Personally weighing the options I opted to proceed with replacing the whole condenser unit to take advantage of the warranty that came with it. Pricing was inline with my expectations having past experience dealing with such. Wayne informed me to my surprise the parts were in stock and by miracle in my opinion were able to perform the work that day. Being the work is a two person job Hunter was available and the two got to work. They were able to replace the condenser unit and have the system running all before my wife came home from work. Wayne and Hunter are some of best HVAC technicians I've worked with and valuable employees of Quality Service Co.”

– Ronald H.

Heat Pump Maintenance in Hartsville, SC 29550

“Thankful for the service provided by Chris and Domingo. Our upstairs AC went out and it was HOT! They responded quickly and had our system cooling in a matter of minutes. Thanks for excellent service!”

– Rebecca w.

Air Conditioner Installation in Darlington, SC 29532

“Amazing!!! Back fill, I bought a home in Darlington County, the wife picked out the home. We moved from Alaska and obviously air conditioning wasn’t on my radar. Fast forward, after closing middle of March AC wasn’t something we used. Then come May the AC is running. But soon everything froze up on the existing 15 year old system. Called for a service and inspection. Verdict was both systems were on there way out. So I called on June 29th in the morning to schedule an appt for an estimate. Chris the manager/owner came that same afternoon. He spent about an hour and gave me estimates on replacing the one I was having problems with. His office called me about 1 hour after he left to see if they could come at 7:30am on the 30th. 10 hours later a complete new system installed “Daikin”. 12 year complete warranty and a variable speed system. Oh and WiFi thermostat. No hidden costs and the guys who did the install were warriors. This I can attest having served 25 years in the Army! 90 degree temperatures with humidity in the 80’s. These installers plowed right through. Bottom line – at least give them a call. Estimates are free and service is pennies with the knowledge of what your systems are doing!”

– Mark H.

Air Conditioner Maintenance in Florence, SC 29505

“Brian called us to see if he could arrive early, which was fine, and kept us updated about his arrival time. He was courteous, answered our questions, put on booties (very important to my fav wife), and did his summer checkup promptly. He is a definite asset to your company, and we recommend that you keep him!”

– richard h.

Air Conditioner Installation in Florence, SC 29501-8522

“Thank you so much for helping our family improve our air quality and upgrading our old AC unit. Our new unit is quiet and easy to use.
Josh and Cody where very professional and easy to work with. Thank you,
so much for all of your hard work and and we appreciate everything you guys did. We love our new AC unit,
it looks so nice!”

– Jennifer and Robert B.

Heat Pump Installation in Florence, SC 29501

“Very pleasant, were efficient and sure I was satisfied before they left.”

– Dale S.

Installation in Florence, SC 29501

“Josh and Cody did a great job installing an entirely new HVAC system in my attic and removed the old one from under the house. They were professional and considerate and cleaned up very well when they were done. I will definitely be using QSC for other services on future projects.”

– D.J. B.

Air Conditioner Installation in Florence, SC 29505

“You have earned another lifetime customer!”

– RYAN R.

Heat Pump Installation in Darlington, SC 29532

“Very professional, very courteous employees. Made sure I was completely satisfied prior to leaving. A true asset to your company.”

– Tracey S.

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Need HVAC Service?

Contact the experts at Quality Service Company.

Call us at 843-252-0360!


Quality Service Company services Florence, Darlington, Hartsville, Lamar, Marion, Pamplico, Timmonsville, and the surrounding South Carolina communities with their heating and cooling needs. Visit our service area page for more coverage details, call us at 843-252-0360 today.