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Archives: Testimonials

Heat Pump Repair in Florence, SC 29506

“When it comes to Quality there is a reason it’s in their name. They are AWESOME! From my initial installation I knew this was going to be a wonderful blessing in service. My AC went out this evening around 5:15 pm. Mr. Domingo had me up and running around 6 or so. He was the most pleasant and professional gentleman I could have ever encountered. I have my share of health issues but my cat has feline asthma, she would not have made it without fresh, cool air. I’m soo very thankful and blessed for the wonderful, quality service y’all provide! From Frances Grace and myself I can’t appreciate you more! God Bless ♥”

– Tracy T.

Air Conditioner Repair in Florence, SC 29501

“I would like to add to my review I left earlier today. I mispoke when I mentioned the 2 gentlemen that came and looked at my unit today. I was beside my self thinking I had a leak in my attic because I had drips coming down my kitchen cabinets. To say the least, I was a little wacky as I just arrived home last night from being gone for several weeks to find this issue. I incorrectly said Clyde’s name was David. Remember I did say I was a little wacky with worry,
Both gentlemen, Nelson and Clyde, were outstanding. I could not have wished or hoped for a better experience.
Clyde, I apologize for my error, and my only hope is when I use Quality Service in the future I have the pleasure and luck to have you both service my unit. Again, thank you Nelson and Clyde.”

– Claudette P.

Hot Water Heater Repair in Florence, SC 29501

“repairs to leaking hot water heater

Hunter and Clyde completed necessary repairs in short order. Went extra mile by repairing ceiling tiles as well. Very professional job, highly recommend these two young men.”

– Crawford B.

Air Conditioner Repair in Florence, SC 29505

“I wish I could give 10 stars! Our Carrier unit went out on one of the hottest days of summer. The initial call with Tori was great and she was able to schedule a technician quickly within a few hours.
Mr. Domingo H. was our technician and his knowledge of our complicated unit was amazing. He was courteous in answering our questions, quickly diagnosed the issue with a fair quote for repair.
Mr. Domingo picked up the parts needed and returned to promptly fix the problem. He explained what was repaired and gave suggestions to keep the unit running well.
The professionalism, trade skills and customer service we experienced was outstanding. We are very grateful for Quality Service Co. and will continue to use them in the future!”

– Katherine M.

Heat Pump Repair in Florence, SC 29501

“Same day service, very nice chatting with the office. They sent Hunter to our house, he was prompt, friendly & nice young man. Thanks Hunter for coming out and will recommend to friends!!”

– Jay G.

Air Conditioner Repair in Florence, SC 29501

“Very professional and timely. Replaced motor in my unit. Domingo was knowledgeable and informative. He explained the issues where I could understand and not HVAC language. Highly recommend Domingo with Quality Service Company.”

– Laurie B.

Installation in Hartsville, SC 29550

“Josh and Cody were very personable, efficient and did an excellent job.”

– Christina P.

Air Conditioner Repair in Timmonsville, SC 29161

“My ac unit wasn’t cooling the house down like it normally has in the past. I called Quality Service. Spoke with Tori, explained to her everything the best I could. She scheduled up an appointment. Jonathan was very helpful and explained things to where I could understand what was going on. He made the repair needed and checked to make sure everything else was working right. My family and I are so thankful for the Quality Service team!”

– Kristen B.

Heat Pump Replacement in Florence, SC 29501

“Very polite, efficient, explained things well”

– Harriette S.

Air Duct Repair in Marion, SC 29571

“I spoke with Jessica Willis in the office and she was friendly and made sure the service guy got to me quick. The service was great all around. I will definitely use quality service company again in the future.”

– Nick M.