Glenn Cox
Glenn Cox
Install Manager
10 Reviews
Heat Pump Replacement in Florence, SC 29501
“Quality Service Co. is a stellar organization that goes above and beyond to serve their customers. The entire QSC team exceeded our high expectations to diagnose our aging system, provide knowledgeable solutions, answer a multitude of questions, and ultimately ensure we received the best quality units for our home. Domingo skillfully examined and diagnosed our old system, was respectful of our home, and extremely responsive. We completed our research and made a decision to go with Quality.
Kymberly was consistently available, knowledgeable of installation products, services, and processes, and answered all questions with ease. Josh and Cody masterfully installed two systems with skill, efficiency, and respect for our home. The QSC team truly functions as a well-oiled machine.
Glenn and his team are thorough, professional, polite, and dedicated. They are the epitome of doing the right thing; they exercised care and concern for our well-being. Completely pleased with Quality Service Co.; highly recommend this company!”
– Janelle A.
Air Conditioner Installation in Florence, SC 29506
“Quality service company is a top notch company with great employees. I have dealt with Glenn and the installers, and they are all hardworking and great guys.”
– John P.
Air Conditioner Replacement in Darlington, SC 29532
“This group of men is well mannered and hard working. They replaced my unit and my duct work in 2 days. They took the time to answer all of my questions and showed me how to work my new thermostat. Supervisor made sure I was pleased with everything before they left. Definitely recommend this company for your AC and duct work needs.”
– Nicole E.
Heat Pump Installation in Hartsville, SC 29550
Everyone that I (& We including Stanley Byrd) worked with under Quality Service Company were fantastic.
Chris and Amanda took their time answering all our questions. Chris had proposals ready instantly and gave in depth explanations.
Deven and Justin came on time and worked very efficiently all day long. Glenn came through and inspected what was needed.
Stanley and I are pleased and will recommend your company.
We also appreciate everyone wearing masks.
Thank you.
– Mary R.
Heat Pump Replacement in Florence, SC 29501
“Glenn, Josh and the team at Quality did a great job from providing an estimate to providing a follow-up visit and walk-through. We are very pleased with the equipment installed, it’s performance and how they left the area after completing the work. Chris McDonald provided a very convenient method of reviewing and signing the proposal online. We will definitely use Quality Service in the future and will recommend them to our friends and family.”
– Randall S.
Heat Pump Installation in Hartsville, SC 29550
“As a senior citizen, on a fixed income, when a major home expense arises I can assure everyone that I do an intense research of all my options! That’s exactly what I did when I recently needed a new heating and cooling system. QUALITY SERVICE CO. LLC came out above all others and they exceeded my expectations! Tori was my phone contact and was always patient, polite and very prompt in returning calls with information I requested. Chris showed the same courtesies when he came to my home to inform me of the products and prices his company has to offer. At my request, by phone, he did indeed show up with a mask (covid-19 safety) and continued to wear it until he was back in his truck. Once I made my decision, the work was scheduled. Justin and Deven were on time and worked diligently to remove my old system before starting the new install. But if I asked a question, they would pause long enough to answer my question politely and then resume their work. Glen was also involved in seeing that all was progressing well and helped make my new system perfect, to the smallest detail. I’ve got to mention Tori again, she was a pro with all the paper work and thanks to her, my one trip to the office obtained the partial financing I needed and I’ve already received my Duke Energy rebate. Glen told me about the REME-HALO, a new advanced environmental air treatment system that can be placed in the HVAC. It was an optional additional expense but instead of waking up coughing, I now wake up with odorless air that reminds me of a fresh mountain breeze. Also, at no time did I ever feel pressured to hire their company or buy any of their products. It felt more like family taking care of family and the job wasn’t finished until Glen, Justin and Deven knew I was completely satisfied with my new system. I would highly recommend QUALITY SERVICE CO. LLC to anyone!!!”
– Elaine K.
Air Conditioner Replacement in Florence, SC 29501
“We were very satisfied with everyone from the person we spoke with at initial call-in, the service rep, and install reps. Everyone was very polite, professional and to the point. Communication was quick and clear about our repair and replacement options. Quality Service Company will get all our business and referral to others from here on out. Many thanks!”
– Ryan C.
Other Installation in Florence, SC 29501
“Very dedicated and professional team. Installed new HVAC system in pouring rain. Worked a 12+ hour day to ensure system was working before the end of the day. Great service.”
– David S.
Heat Pump Installation in Florence, SC 29505
“You guys were great! Excellent service! I love my gas pack!”
– Ray G.
Heat Pump Installation in Florence, SC 29505
“We were in need of a replacement of our heat pump system and we called Quality Service. The response was immediate and professional. We could not be more pleased with the service we received from this company. They were respectful of our home and of our time, working around our schedule and getting the job done quickly. They even came back out a few days later to follow up and make sure everything was running properly and that we were satisfied. I would highly recommend Quality Service Company to anyone who needs a new system, a repair to an existing system, or even a service maintenance program.”
– Cindy F.
Need HVAC Service?
Contact the experts at Quality Service Company.
Call us at 843-252-0360!
Quality Service Company services Florence, Darlington, Hartsville, Lamar, Marion, Pamplico, Timmonsville, and the surrounding South Carolina communities with their heating and cooling needs. Visit our service area page for more coverage details, call us at 843-252-0360 today.