Customer Testimonials
Air Conditioner Maintenance in Florence, SC 29501
I really have to say something about Quality Service Co. From beginning to end it was the best customer service experience that I have ever had. I truly mean that. For years my Air Conditioner has not be keeping up and my light bills have been high. Less than 4 years ago I bought a 3 ton unit and paid a contractor to install it. They ran new lines and installed a Goodman unit which is still under warranty. This year was the hottest yet so I contacted Quality Service Co. and met Dwight Milliken, Home Solution Advisor. Rather than just trying to sell us a new unit he went to his car got his coveralls and went under my house to see exactly what was wrong. It appears that the other contractors that worked on my new AC Unit neglected to tell us that my ductwork in the crossover was torn and had water in it! Most of our air was going under the house! We were shown videos of the damage. In fact, it appeared that it had been done wrong from the factory. Dwight gave us a fair estimate for repairs and we didn’t need to replace the unit. Everything went exactly as planned. Our installation technicians Deven and Brett arrived right on time. Both of them were professional and made sure I knew exactly what was going on. After the repair they explained in detail what they’d done and showed video of the replacement work. They were polite, didn’t mind questions and were genuine and friendly. I don’t remember when I last had such excellent service. The problem was instantly solved with minimum cost. It’s so hard today to find people that you can trust. I highly recommend this company to anyone needing A/C repairs or replacement or any other service that they provide!” – Sondra G.
Other Repair in Florence, SC 29501
“Clyde and Josh provided outstanding service and were knowledgeable and very nice! Moving forward all of my plumbing and HVAC will be done by Quality Service Company”
– William B.
Air Conditioner Repair in Hartsville, SC 29550
“I had to have my AC looked at today. Nelson showed up and was very professional and polite. He performed all his checks on my system and gave me the news. It could have been worse and he explained the process of the work that was going to be performed when he returns. We had great conversation while he worked. He even checked back in to make sure everything was still good. I have a maintenance plan with Quality so I did save a little money on this visit and the next. I highly recommend them should you ever need maintenance or a new unit. All of their techs are knowledgeable on the products in their line of work.”
– Freddie E.
Other Repair in Florence, SC 29501
“Clyde was very helpful and expedient and gave me an overall what the project might include and I was very satisfied with his work and would definitely recommend to anyone .”
– Craig H.
Other Replacement in Florence, SC 29501
“We called Quality Service Company on Thursday morning to schedule an appointment to have a plumber come out as our garbage disposal quit working. We were told that Clyde would see us the next morning. Clyde came out first thing Friday morning, diagnosed the problem, and put a New Insinkerator garbage disposal in!! Clyde did a great job, has a very good and professional attitude, and I would strongly recommend him and Quality Service Company for your plumbing
issues!!”
– Michael M.
Air Conditioner Repair in Florence, SC 29506
“Hunter did a great job at analyzing the issue with our air conditioning unit and getting back on line in minutes. And just to make sure everything was good, he also checked our unit under the house. It’s too back the reviews don’t have ten stars because he’d have earned all ten!”
– Bob J.
Other Installation in Florence, SC 29505
“Clyde and Chase nstalled Rinnai during the hottest part of the day. They were timely and
professional.”
– Mark W.
Other Repair in Florence, SC 29505
“Had a wonderful experience with Clyde Padgett. He was so friendly and asked me alot of questions about my concerns. He worked hard and listened to my concerns. Appreciate all that he did to get things corrected. Thanks sooo much! You will be my call for plumbing needs.”
– Harriet M.
Other Repair in Florence, SC 29506
“We were getting our bathroom remodeled and the technicians ran into an issue with an A/C drainage pipe. This would have caused us to lose 6 inches of our new shower. They sent the best tech ever! CLYDE!!!! Not only was he knowledgeable but he was empathetic to our new found problem and had the best attitude. It is so important to have people in your company that understand how to treat the customer. Clyde explained everything that had to be done, the cost of the repair, and he got started right away. Thank you Clyde not only for the excellent work but also for being a genuinely nice person.”
– Bridie C.
Heat Pump Repair in Darlington, SC 29532
“It was refreshing to have Hunter come a make repairs to our heat pump today. He was courteous, professional, called before coming, prompt and very knowledgeable. The diagnosis was quick and repair went smoothly. I would recommend him highly.”
– Andy C.
Need HVAC Service?
Contact the experts at Quality Service Company.
Call us at 843-252-0360!
Quality Service Company services Florence, Darlington, Hartsville, Lamar, Marion, Pamplico, Timmonsville, and the surrounding South Carolina communities with their heating and cooling needs. Visit our service area page for more coverage details, call us at 843-252-0360 today.