Brett Crowley

“Honest, reliable and great customer service!
I really have to say something about Quality Service Co. From beginning to end it was the best customer service experience that I have ever had. I truly mean that. For years my Air Conditioner has not be keeping up and my light bills have been high. Less than 4 years ago I bought a 3 ton unit and paid a contractor to install it. They ran new lines and installed a Goodman unit which is still under warranty. This year was the hottest yet so I contacted Quality Service Co. and met Dwight Milliken, Home Solution Advisor. Rather than just trying to sell us a new unit he went to his car got his coveralls and went under my house to see exactly what was wrong. It appears that the other contractors that worked on my new AC Unit neglected to tell us that my ductwork in the crossover was torn and had water in it! Most of our air was going under the house! We were shown videos of the damage. In fact, it appeared that it had been done wrong from the factory. Dwight gave us a fair estimate for repairs and we didn’t need to replace the unit. Everything went exactly as planned. Our installation technicians Deven and Brett arrived right on time. Both of them were professional and made sure I knew exactly what was going on. After the repair they explained in detail what they’d done and showed video of the replacement work. They were polite, didn’t mind questions and were genuine and friendly. I don’t remember when I last had such excellent service. The problem was instantly solved with minimum cost. It’s so hard today to find people that you can trust. I highly recommend this company to anyone needing A/C repairs or replacement or any other service that they provide!”

– Sondra G.