Serving Florence and beyond
Sump Pump Repair Florence
Dealing with a faulty sump pump can expose your property to the risk of water damage, especially during heavy rainfall or flood conditions. Quality Service Company provides expert sump pump repair services to ensure your system operates efficiently, protecting your basement from water intrusion and potential damage. At Quality Service Company, our approach involves a thorough inspection to identify the root cause of the issue, followed by precise, timely repairs. Proactive maintenance is crucial for the longevity of your sump pump system, and immediate intervention can save you from costly future repairs or replacements.
For reliable sump pump repair, contact Quality Service Company at (843) 920-2004.
Florence Sump Pump Repair Call for More Information Today!843-920-2004
Technician was extremely pleasant, knowledgeable. I was very pleased.
Kurt Zimmerman
J"Very Responsive and Professional"
They were at my house within 24 hours and fixed my problem!
Jessica Dancy
A"Overwhelmed and So Thankful"
Clyde, Mike, and Brett went above and beyond to help me understand the problem and the best options.
Angelena Goda
N"Professional and Reliable Service"
Chase did a great job getting our attic fan replaced and running.
Nancy Welch
D"I’m very impressed with Dustin’s electrical repairs"
I’m very impressed with Dustin’s electrical repairs at my house.
Darryl Tumbleson
j"They did a great job"
They did a great job and cleaned up behind themselves real well.
jean singletary
B"Very pleased with yearly maintenance"
Very pleased with yearly maintenance on Generac.
Betty Clark
S"Easy to Work With"
Easy to work with. Kept us informed.
Susan McDuffie
K"Knowledgeable and Responsive"
Connie and Dustin were knowledgeable and responsive.
Kimberly Mallon
D"Everything completed on time"
Everything completed on time and professionally handled.
Donna Kelly
K"Great Job on Generac Maintenance"
Did a great job on the maintenance of my Generac.
Kim Conner
S"Excellent Experience with Quality Service Co."
Terrence’s attention to detail and commitment to providing top-notch service exceeded my expectations.
Shane Shealy
D"Glad We Chose Quality Service"
Their personnel have met our needs with courteous and prompt service in a very friendly manner.
Dannye Bragdon
J"The folks at Quality Service Company are super easy to work with."
They were very helpful in explaining everything I wanted to know about the Generac generator.
James Maurer
R"Very professional and friendly"
He did a very good job cleaning it up and doing the maintenance for the year.
Ron H
S"I Never Want to Use Anyone Else"
If there is ever any question, I know I can get in touch with Matt day or night.
S Skinner
D"Wonderful Job by Brooks Hunsucker"
Very polite and knowledgeable.
Donald Hayes
S"Service was great, just overpriced"
Service was great, just overpriced!
Shirley Williams
K"Met and exceeded my expectations"
They were able to resolve our hodgepodge of a plumbing mess under our old home that others couldn't.
Kristin D
s"Exceptional Plumbing Inspection"
Clyde Padgett did a plumbing inspection for us today and was exceptional!
sonya venturella
A"Highly Recommend Quality Service Company"
Harold was kind, punctual, and fixed our sink so quickly.
Ashley Huggins
D"Super Friendly and Reassuring Service"
He was super friendly and alleviated my anxiety about the situation.
Darlene Woodham Watkins
C"Did a great job replacing my water heater"
Brooks was professional, detailed, and got the job done as quickly as possible so as to minimize our time without hot water.
Catherine McBride
D"Very Professional"
Very professional. Communication every step of the way.
Donna Baxley
B"Only Company I Call"
Always pleasant when scheduling and the techs are knowledgeable and very professional.
Beth
C"Very Friendly Customer Service"
Very friendly customer service and quick response time.
Cassidy Amber Casey
L"Pricing Was Fair and Service Was Fabulous"
They came out today and had my new hot water heater installed and running smooth in just a couple hours.
Lizzy DeLorme
C"Very thankful for this company"
Very thankful for this company and the wonderful customer service they have.
Cassidy Casey
E"Would Highly Recommend"
Pricing was fair and service tech Josh did a fabulous job!
Elizabeth DeLorme
J"Incredibly responsive in emergencies"
Incredibly responsive, particularly under emergency circumstances.
Jeffrey Reininger
He is an excellent technician
Technician was extremely pleasant, knowledgeable. I was very pleased. Unfortunately, he was not able to complete the job initially due to a part he needed that was not on his truck. He returned the next morning at 7:15 a.m. to complete the job. He tested the water bladder tank and found it had very little pressure, corrected it, and even went as far as to install the power cut-off switch near the outdoor jet pump. He is an excellent technician.
Kurt Zimmerman
Very Responsive and Professional
I contacted Quality Service Company for a plumber regarding pump-related issues. They were at my house within 24 hours and fixed my problem! They were very responsive and professional! 10/10
Jessica Dancy
Overwhelmed and So Thankful
I am overwhelmed and so thankful for the guys from Quality Service. Clyde, Mike, and Brett went above and beyond to help me understand the problem and the best options. They kept me informed of what was going on and worked quickly to restore my water system. Thank you so much for your help and support.
Angelena Goda
Professional and Reliable Service
Professional and reliable service. Chase did a great job getting our attic fan replaced and running.
Nancy Welch
I’m very impressed with Dustin’s electrical repairs
I’m very impressed with Dustin’s electrical repairs at my house. He was quick and knowledgeable.
Darryl Tumbleson
They did a great job
I had a Generac put in at my home. They did a great job and cleaned up behind themselves real well. I feel better now knowing that I have something to keep me going if the electricity goes off. His workers were real professional and answered any questions I had. Thanks for taking care of me. Thanks for taking care of me. Quality Service Company.
jean singletary
Very pleased with yearly maintenance
Very pleased with yearly maintenance on Generac. Also quickly fixed a can light in kitchen ceiling and replaced a bulb. Was above service call.
Betty Clark
Easy to Work With
Easy to work with. Kept us informed. Followed up and reviewed their work. Looking forward to enjoying our new Generac system.
Susan McDuffie
Knowledgeable and Responsive
Connie and Dustin were knowledgeable and responsive. They replaced all my smoke detectors in a timely manner. Very kind and professional!
Kimberly Mallon
Everything completed on time
Everything was completed on time and professionally handled. On time and very knowledgeable, explaining every step of the process. This was damage from a storm, and they were very knowledgeable in helping get electric service back on again.
If you have electrical needs, these are the folks to call.
Donna Kelly
Great Job on Generac Maintenance
Service guy did a great job on the maintenance of my Generac.
Kim Conner
Excellent Experience with Quality Service Co.
I had an excellent experience with Quality Service Co., thanks to the outstanding work of Terrence Myers. He was extremely professional, knowledgeable, and efficient. He completed the job in a timely manner without compromising on quality, ensuring everything was done safely and correctly. Terrence’s attention to detail and commitment to providing top-notch service exceeded my expectations. I highly recommend Quality Service Co. and Terrence Myers for any electrical needs—you won’t be disappointed!
Shane Shealy
Glad We Chose Quality Service
Quality Service has always been available to us from the installation of our Generac through the several years of service. Their personnel have met our needs with courteous and prompt service in a very friendly manner. We are glad we chose them!
Dannye Bragdon
The folks at Quality Service Company are super easy to work with.
The folks at Quality Service Company are super easy to work with. They were very helpful in explaining everything I wanted to know about the Generac generator. The two young fellows that came to the house to install the unit were very friendly and accommodating. I would recommend Quality Service Company to anyone I know.
James Maurer
Very professional and friendly
Hunter called me to let me know he was coming and how long it would take him. He did a very good job cleaning it up and doing the maintenance for the year. He was very professional and friendly and explained things to me when I went out and talked to him. Definitely recommend Quality Service Company for the air-conditioning or Generac needs.
Ron H
I Never Want to Use Anyone Else
We have been using Quality Service for at least 5 years. Our heating system died on the coldest day of the year, which happened to be on Sunday. A salesman was out on Monday morning and ordered a new unit. Matt and his guys were here early Tuesday morning to install. We trust them so much that we had a whole house generator installed about 2 years ago. We are under a maintenance plan on both units. If there is ever any question, I know I can get in touch with Matt day or night. The service guys are always professional and courteous. I never want to use anyone else!
S Skinner
Wonderful Job by Brooks Hunsucker
Brooks Hunsucker did a wonderful job. Very polite and knowledgeable. We strongly recommend Quality Service and Brooks as your plumber.
Donald Hayes
Service was great, just overpriced
Mr. Boseman was very professional and pleasant. He did a great job of unclogging my drain. Service was great, just overpriced!
Shirley Williams
Met and exceeded my expectations
If I could, I would give them a lot more stars! Between the helpful and detailed consultation from Clyde and a whole-home replumb, including drain lines, done by Harold and Josh, it all met and exceeded my expectations. They were all understanding and very helpful, and they were able to resolve our hodgepodge of a plumbing mess under our old home that others couldn't. Now everything functions efficiently and great! From now on, I know who to call for all of the services they provide. It's a relief to find a company that treats your home like they would their own.
Kristin D
Exceptional Plumbing Inspection
Clyde Padgett did a plumbing inspection for us today and was exceptional!! Thanks, Clyde!!
sonya venturella
Highly Recommend Quality Service Company
Harold was kind, punctual, and fixed our sink so quickly. Highly recommend Quality Service Company!
Ashley Huggins
Super Friendly and Reassuring Service
Clyde came to my aid today concerning a clogged toilet. He was super friendly and alleviated my anxiety about the situation. He explained what was going on and even gave me some tips on preventing future problems. I was kept up to date on arrival time, which I found to be very courteous. I would recommend this company.
Darlene Woodham Watkins
Did a great job replacing my water heater
Brooks Hunsucker with Quality Service Co. did a great job replacing my home’s broken water heater tank with a new tankless natural gas water heater. Brooks was professional, detailed, and got the job done as quickly as possible so as to minimize our time without hot water. Thank you, Brooks and Quality Service Co!
Catherine McBride
Very Professional
Very professional. Communication every step of the way. Michael was easy to talk to and explained the process before and after. Michael fixed a leaking pipe and installed a cut off to my house. The only reason for four stars is because I felt like it was a bit on the high side, but then again you get what you pay for! I will definitely use them again.
Donna Baxley
Only Company I Call
I have used Quality Services for my HVAC and now needed them for a pipe that cracked. Always pleasant when scheduling and the techs are knowledgeable and very professional. Reasonable in prices also. Only company I call when I have an issue that they specialize in.
Beth
Very Friendly Customer Service
Very friendly customer service and quick response time. Their technician Joshua went above and beyond; he replaced my water heater and made sure we were good to go. 10/10 recommend!
Cassidy Amber Casey
Pricing Was Fair and Service Was Fabulous
Called Quality Service last night, after hours, about a hot water heater. They gave me a quote right then and there. They came out today and had my new hot water heater installed and running smooth in just a couple hours. Pricing was fair, and service tech Josh did a fabulous job! Would highly recommend.
Lizzy DeLorme
Very thankful for this company
Very thankful for this company and the wonderful customer service they have. Their technician Joshua went above and beyond; he replaced my water heater and made sure we were good to go. 10/10 recommend!
Cassidy Casey
Would Highly Recommend
Called Quality Service last night, after hours, about a hot water heater. They gave me a quote right then and there. They came out today and had my new hot water heater installed and running smoothly in just a couple of hours. Pricing was fair and service tech, Josh, did a fabulous job! Would highly recommend.
Elizabeth DeLorme
Incredibly responsive in emergencies
Incredibly responsive, particularly under emergency circumstances. 5-star customer service, better than nearly every 5-star company I've dealt with over the last 50 years.
Jeffrey Reininger
Coupons & Discounts
Ruud’s 0% APR financing
for up to 60 months* on qualifying systems.
0% APR financing for 60 months*
| High-efficiency Ruud® systems
| Installed by local experts you can trust
| Limited-time offer starting February 1
At Quality Service Company, we provide dependable HVAC, plumbing, and electrical services for homes and businesses across Florence and the Pee Dee region. Locally owned and operated since 2003, we focus on honest advice, quality workmanship, and fast, reliable response—day or night.
Why Choose Us:
Locally owned, serving the Pee Dee since 2003
Licensed, insured, and available 24/7 for emergencies
Award-winning service, including Best of the Pee Dee
Energy-efficient HVAC solutions tailored to your property
Highly trained technicians for HVAC, plumbing, and electrical
Transparent pricing and customer-first service on every job
Respectful Service, No Surprise Costs
Clear pricing, tidy work, and straightforward plumbing solutions.
Licensed, Insured, Award-Winning Pros
Best of the Pee Dee plumbing service, fully licensed and insured.
24/7 Emergency Leak And Drain Help
Day or night, we’re ready for burst pipes, clogs, and urgent repairs.
Local Plumbers You Can Count On
Serving Florence and the Pee Dee with honest, reliable plumbing care.
Meet the Quality Service Company Team
At Quality Service Company, our team is dedicated to keeping homes and businesses across Florence and the Pee Dee region safe, comfortable, and running smoothly. Since 2003, we’ve combined hands-on experience with honest, straightforward service in HVAC, plumbing, and electrical work. As a locally owned, licensed, and insured contractor, we live and work in the same communities we serve, and we take that responsibility seriously.
Our highly trained technicians are available 24/7 to respond to emergencies, provide routine maintenance, and install energy-conscious systems tailored to your property. Voted Best of the Pee Dee in Plumbing and Electrical, we stand behind our craftsmanship, fair pricing, and respect for your time and home. From the first call to the final walkthrough, our team is focused on doing the job right—and doing right by our customers.
Chris M.Owner
Chuck P.Owner
Jessica W.Operations Director
Tori R.Marketing Specialist
Jessica G.HVAC Dispatcher
Connie B.Plumbing and Electrical Dispatcher
Sara S.Sales Assistant/ Install Coordinator
Kymberly O.Billing Specilist/ Accounting Team
Luke P.IT Manager
Gene F.Customer Service Specialist
Dwight M.Home Solutions Advisor
Matt H.Service Manager
Briley W.Service Technician
Hunter S.Service Technician
Chase F.Service Technician
Jonathan S.Service Technician
Nelson H.Service Technician
Hunter H.Service Apprentice
Glenn C.Install Manager
Josh M.Install Technician
Cody E.Install Technician
Deven C.Install Technician
Justin W.Install Technician
Brett C.Install Apprentice
Tripp P.Install Apprentice
Harold B.Construction Plumber
Josh B.Construction Plumber
Clyde P.Residential Plumber
Michael B.Residential Plumber
Dustin H.Electrican
Wade G.Electrician
Ethan J.Warehouse Manager
Aaron B.Warehouse Associate
Answers to Your Top Questions
Can a sump pump work without electricity?
Standard sump pumps require electricity, but you can install a battery backup or water-powered backup system to ensure the pump operates during power outages, providing protection against flooding.
What is the lifespan of a sump pump?
Typically, a sump pump lasts about 7 to 10 years with proper maintenance. Regular cleaning and testing help extend its life, ensuring it remains effective during heavy rains or flooding.
How do I know my sump pump needs repair?
You may need repairs if you notice unusual noises, your pump is running constantly, there's no water in the sump pit, or the pump does not start. Regular inspections can help catch issues early.
What can cause a sump pump to fail?
Common causes include power failures, a stuck float switch, a clogged discharge line, or a pump that's too small or overworked. Regular maintenance can mitigate these issues.
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Ruud’s 0% APR financing for up to 60 months* on qualifying systems.
Chris M. Owner.png.2601060801020.webp)
Chuck P. Owner.png.2601060808330.webp)
Jessica W. Operations Director.png.2601060808363.webp)
Tori R. Marketing Specialist
Jessica G. HVAC Dispatcher
Connie B. Plumbing and Electrical Dispatcher
Sara S. Sales Assistant/ Install Coordinator
Kymberly O. Billing Specilist/ Accounting Team
Luke P. IT Manager
Gene F. Customer Service Specialist
Dwight M. Home Solutions Advisor
Matt H. Service Manager
Briley W. Service Technician
Hunter S. Service Technician
Chase F. Service Technician
Jonathan S. Service Technician
Nelson H. Service Technician
Hunter H. Service Apprentice
Glenn C. Install Manager
Josh M. Install Technician
Cody E. Install Technician
Deven C. Install Technician
Justin W. Install Technician
Brett C. Install Apprentice
Tripp P. Install Apprentice
Harold B. Construction Plumber
Josh B. Construction Plumber
Clyde P. Residential Plumber
Michael B. Residential Plumber
Dustin H. Electrican
Wade G. Electrician
Ethan J. Warehouse Manager
Aaron B. Warehouse Associate