Serving Florence and beyond
Plumbing Services Florence
For all your plumbing needs, Quality Service Company provides comprehensive services across the spectrum of general plumbing. From leak repairs and fixture installations to maintenance and inspections, our team ensures your plumbing system functions efficiently and effectively. Our approach is rooted in delivering reliable solutions tailored to each customer's unique requirements, ensuring satisfaction and peace of mind. Whether you're facing a plumbing emergency or planning routine maintenance, Quality Service Company's expertise is just a call away.
Call (843) 920-2004 to learn how Quality Service Company can address your plumbing concerns with professionalism and care.
Florence Plumbing Services Call for More Information Today!843-920-2004
Clyde was kind, friendly, and knowledgeable in getting our issue resolved.
Edwin Padgett
D"A plumber you can count on"
Clyde is friendly, professional, and explains the problem and the fix thoroughly.
David Kahn, PhD
F"Clean, Friendly, and Reliable Service"
He quickly fixed the problem and was clean and friendly.
Frances Swink
T"Quick response and great customer service"
Clyde responded immediately and had it fixed and back to normal in no time.
Traci Bridges
N"Professional and Reliable Service"
Chase did a great job getting our attic fan replaced and running.
Nancy Welch
D"I’m very impressed with Dustin’s electrical repairs"
I’m very impressed with Dustin’s electrical repairs at my house.
Darryl Tumbleson
j"They did a great job"
They did a great job and cleaned up behind themselves real well.
jean singletary
B"Very pleased with yearly maintenance"
Very pleased with yearly maintenance on Generac.
Betty Clark
S"Easy to Work With"
Easy to work with. Kept us informed.
Susan McDuffie
K"Knowledgeable and Responsive"
Connie and Dustin were knowledgeable and responsive.
Kimberly Mallon
D"Everything completed on time"
Everything completed on time and professionally handled.
Donna Kelly
Wonderful Job by Brooks Hunsucker
Brooks Hunsucker did a wonderful job. Very polite and knowledgeable. We strongly recommend Quality Service and Brooks as your plumber.
Donald Hayes
Highly Recommend Quality Service Company
Harold was kind, punctual, and fixed our sink so quickly. Highly recommend Quality Service Company!
Ashley Huggins
Very professional and knowledgeable
Michael, as always, is very professional and knowledgeable about what he’s doing; great customer service. We appreciate all he does for our plumbing needs; always good to have him for the problems we have. We appreciate him and your company.
Betty Springs
Quality Service Company Is My Go-To
Quality Service Company is my go-to for plumbing, specifically because of Clyde Padgett. Clyde provides a phenomenal experience every single time. He is knowledgeable, transparent about the work needed, and truly looks out for the customer's best interest. It’s rare to find that level of consistency and dedication. Highly recommended!
Kendra Arthur
Thorough Evaluation and Cost-Saving Plan
Michael did a thorough evaluation of our plumbing issues and formulated a plan to solve the issues at a lower cost and quicker than we expected. We are very happy!
Seth Horan
Customer service and timeliness
My only complaint is they charged me $325 per hour for a total of $975. He had to leave to go get a P-trap adapter. I supplied 80% of the materials needed. Customer service and timeliness was excellent.
Cliff Middleton
Fast, Professional, and Efficient
I have used Quality Service Company on many plumbing repairs in many different buildings throughout Darlington County. They have always been fast, professional, and efficient in their work. Connie is always very polite and a pleasure to work with on scheduling jobs. Mike S., Mike B., and Harold always do a great job!
Jason Francis
Connie in Dispatch Was Very Helpful
Called for a plumbing issue. Connie in dispatch was very helpful. Would recommend this company.
Michael Simons
I definitely recommend Quality Service Company
Update: Still am super satisfied with the quality of service. All staff are amazing.
I truly appreciated working with them again, this time with their plumbing service.
All staff are knowledgeable and courteous. They were also patient to listen to my questions, then explained until I understood fully about my problem and solution. The service technician, Clyde P., was honest and kept his word several times about the service/job and the price. The price quoted was the end price, honest business practice, definitely. Clyde is highly intelligent, although so down to earth. He is truly enthusiastic about his profession.
I definitely recommend Quality Service Company.
Cathy Black
Prompt, Professional, and Efficient
Prompt, professional, and efficient are just a few words to describe the outstanding work that was done at my residence in a timely manner. I would definitely recommend this company for any plumbing work you need done.
Ty126
Absolutely could not be happier
Absolutely could not be happier with Clyde's work. He was quick, professional, and friendly. He talked us through the problem (cracked tee) and kept us fully informed throughout the entire process of fixing it. I am confident and comfortable with all the work that Clyde has done in my home.
Emilie Gomes
Extremely professional and exceptional service
Clyde was punctual to the appointment. He quickly diagnosed the problem and was upfront with the cost. Clyde was able to fix the suspected issue quickly. Clyde was extremely professional and offered exceptional customer service. I’ll be using Clyde for future plumbing concerns!!
J smalls
If You Need Plumbing Work, Ask for Clyde
If you need plumbing work done, ask for Clyde. Very knowledgeable about every detail and explains the situation thoroughly and gives good advice on what products to use that work and ones to stay away from.
Jaret Whitt
We Were So Pleased
Tried to find a plumber in the Hartsville area at 1 p.m. on Friday afternoon, not one available. Called Quality Service and they scheduled Clyde to come Saturday morning. He called and was so pleasant, came on time, made the repair in less than 30 minutes, was professional, knowledgeable, congenial, kind, and a wonderful guy. We were so pleased and now have a reliable plumber, electrician, and HVAC company we can count on. Thank you so much, Clyde! You were such a blessing and not only a plumber but a new friend. We will use Quality for all future needs. Thank you, Quality, for employing an awesome, professional, and great guy. We appreciate you.
Betsy Flaherty
Great Service!
I had a plumbing issue starting Tuesday night. I called Quality Wednesday morning and they had someone at my house by 1:00! They started figuring out the problem right away! I had to leave to work out of town late Wednesday, so they turned my water off and came on Thursday while I was gone and repaired everything! They cleaned up around the area! They don't replace the drywall but do have recommendations of folks who can do it! Great service!
Laura Clark Driggers
I Highly Recommend Quality Service Company
Quality Service Company sent a service technician (Clyde Padgett) out the same day we called about plumbing issues. Upon arrival, Clyde realized we had more going on than just a backed-up toilet and quickly came to the realization that the pump on our lift station had failed. This all happened at the end of the day (4:00 p.m.) on Monday, and I was told that he needed to get a new pump and that I was his first priority the following day so that we could remain open for business. Sure enough, that next morning he was here before the doors opened for business and got us up and running (flushing) within the hour. I highly recommend Quality Service Company for any of your commercial/residential service & repair needs.
Paden Capps
Awesome Customer Service
I had a great experience with Clyde.
Awesome customer service and my plumbing issues were solved! I’m very satisfied with the quality of work and service that was provided. I highly recommend Quality Service Company!
Pam Nettles
Highly Recommend This Company
Clyde was very professional and was able to fix our plumbing issue in a timely matter. Highly recommend this company!
Lyles Gardner
Fantastic Service
Clyde Padgett was great with our plumbing needs.
Fantastic service. Knowledgeable, trustworthy, friendly.
David Kahn
Kind, Friendly, and Knowledgeable
Had a plumbing issue and knew who to call. Clyde was kind, friendly, and knowledgeable in getting our issue resolved. Many thanks to him and will definitely use him again.
Edwin Padgett
A plumber you can count on
Clyde is friendly, professional, and explains the problem and the fix thoroughly. A plumber you can count on.
David Kahn, PhD
Clean, Friendly, and Reliable Service
Clyde was our plumber with Quality Service. He quickly fixed the problem and was clean and friendly. I have recommended Quality to my friends because of the reliable service.
Frances Swink
Quick response and great customer service
Quick response and great customer service. We had a plumbing issue a week or so ago, and Clyde responded immediately and had it fixed and back to normal in no time, with a smile and a laugh to offer in the process. Great guy, great work!
Traci Bridges
Professional and Reliable Service
Professional and reliable service. Chase did a great job getting our attic fan replaced and running.
Nancy Welch
I’m very impressed with Dustin’s electrical repairs
I’m very impressed with Dustin’s electrical repairs at my house. He was quick and knowledgeable.
Darryl Tumbleson
They did a great job
I had a Generac put in at my home. They did a great job and cleaned up behind themselves real well. I feel better now knowing that I have something to keep me going if the electricity goes off. His workers were real professional and answered any questions I had. Thanks for taking care of me. Thanks for taking care of me. Quality Service Company.
jean singletary
Very pleased with yearly maintenance
Very pleased with yearly maintenance on Generac. Also quickly fixed a can light in kitchen ceiling and replaced a bulb. Was above service call.
Betty Clark
Easy to Work With
Easy to work with. Kept us informed. Followed up and reviewed their work. Looking forward to enjoying our new Generac system.
Susan McDuffie
Knowledgeable and Responsive
Connie and Dustin were knowledgeable and responsive. They replaced all my smoke detectors in a timely manner. Very kind and professional!
Kimberly Mallon
Everything completed on time
Everything was completed on time and professionally handled. On time and very knowledgeable, explaining every step of the process. This was damage from a storm, and they were very knowledgeable in helping get electric service back on again.
If you have electrical needs, these are the folks to call.
Donna Kelly
Coupons & Discounts
Ruud’s 0% APR financing
for up to 60 months* on qualifying systems.
0% APR financing for 60 months*
| High-efficiency Ruud® systems
| Installed by local experts you can trust
| Limited-time offer starting February 1
At Quality Service Company, we provide dependable HVAC, plumbing, and electrical services for homes and businesses across Florence and the Pee Dee region. Locally owned and operated since 2003, we focus on honest advice, quality workmanship, and fast, reliable response—day or night.
Why Choose Us:
Locally owned, serving the Pee Dee since 2003
Licensed, insured, and available 24/7 for emergencies
Award-winning service, including Best of the Pee Dee
Energy-efficient HVAC solutions tailored to your property
Highly trained technicians for HVAC, plumbing, and electrical
Transparent pricing and customer-first service on every job
Respectful Service, No Surprise Costs
Clear pricing, tidy work, and straightforward plumbing solutions.
Licensed, Insured, Award-Winning Pros
Best of the Pee Dee plumbing service, fully licensed and insured.
24/7 Emergency Leak And Drain Help
Day or night, we’re ready for burst pipes, clogs, and urgent repairs.
Local Plumbers You Can Count On
Serving Florence and the Pee Dee with honest, reliable plumbing care.
Meet the Quality Service Company Team
At Quality Service Company, our team is dedicated to keeping homes and businesses across Florence and the Pee Dee region safe, comfortable, and running smoothly. Since 2003, we’ve combined hands-on experience with honest, straightforward service in HVAC, plumbing, and electrical work. As a locally owned, licensed, and insured contractor, we live and work in the same communities we serve, and we take that responsibility seriously.
Our highly trained technicians are available 24/7 to respond to emergencies, provide routine maintenance, and install energy-conscious systems tailored to your property. Voted Best of the Pee Dee in Plumbing and Electrical, we stand behind our craftsmanship, fair pricing, and respect for your time and home. From the first call to the final walkthrough, our team is focused on doing the job right—and doing right by our customers.
Chris M.Owner
Chuck P.Owner
Jessica W.Operations Director
Tori R.Marketing Specialist
Jessica G.HVAC Dispatcher
Connie B.Plumbing and Electrical Dispatcher
Sara S.Sales Assistant/ Install Coordinator
Kymberly O.Billing Specilist/ Accounting Team
Luke P.IT Manager
Gene F.Customer Service Specialist
Dwight M.Home Solutions Advisor
Matt H.Service Manager
Briley W.Service Technician
Hunter S.Service Technician
Chase F.Service Technician
Jonathan S.Service Technician
Nelson H.Service Technician
Hunter H.Service Apprentice
Glenn C.Install Manager
Josh M.Install Technician
Cody E.Install Technician
Deven C.Install Technician
Justin W.Install Technician
Brett C.Install Apprentice
Tripp P.Install Apprentice
Harold B.Construction Plumber
Josh B.Construction Plumber
Clyde P.Residential Plumber
Michael B.Residential Plumber
Dustin H.Electrican
Wade G.Electrician
Ethan J.Warehouse Manager
Aaron B.Warehouse Associate
Answers to Your Top Questions
Do you service tankless water heaters?
Yes, we service tankless water heaters. Our team is trained to handle installations, repairs, and maintenance of both traditional and tankless water heating systems.
What services do you offer?
We offer a range of plumbing services including leak repairs, drain cleaning, pipe installations, and water heater maintenance. Our team is equipped to handle both residential and commercial plumbing needs.
How often should plumbing be inspected?
It's recommended to have your plumbing inspected annually. Regular inspections help identify potential problems early, ensuring your plumbing system remains efficient and preventing costly repairs in the future.
Can I fix a clogged drain myself?
For minor clogs, you might try using a plunger or a drain snake. However, for persistent clogs or recurring issues, it's best to call a professional to ensure the blockage is fully removed and does not damage your plumbing system.
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Ruud’s 0% APR financing for up to 60 months* on qualifying systems.
Chris M. Owner.png.2601060801020.webp)
Chuck P. Owner.png.2601060808330.webp)
Jessica W. Operations Director.png.2601060808363.webp)
Tori R. Marketing Specialist
Jessica G. HVAC Dispatcher
Connie B. Plumbing and Electrical Dispatcher
Sara S. Sales Assistant/ Install Coordinator
Kymberly O. Billing Specilist/ Accounting Team
Luke P. IT Manager
Gene F. Customer Service Specialist
Dwight M. Home Solutions Advisor
Matt H. Service Manager
Briley W. Service Technician
Hunter S. Service Technician
Chase F. Service Technician
Jonathan S. Service Technician
Nelson H. Service Technician
Hunter H. Service Apprentice
Glenn C. Install Manager
Josh M. Install Technician
Cody E. Install Technician
Deven C. Install Technician
Justin W. Install Technician
Brett C. Install Apprentice
Tripp P. Install Apprentice
Harold B. Construction Plumber
Josh B. Construction Plumber
Clyde P. Residential Plumber
Michael B. Residential Plumber
Dustin H. Electrican
Wade G. Electrician
Ethan J. Warehouse Manager
Aaron B. Warehouse Associate