Serving Florence and beyond Heater Repair Florence

Outstanding service Feb 16, 2026

Outstanding service. Highest recommendation. Hunter was very knowledgeable and took time to explain everything regarding our heating issue. Brooks was great to work with. He was patient with questions, did excellent work, and left the workspace spotless after finishing his job.

Edward Henderson

Hunter & Dawson did a great job Jan 19, 2026

Hunter & Dawson did a great job getting my heat running again. They had to put in a new blower.

Pat Scott

Great Service Quality HVAC Team Jan 9, 2026

Great service Quality's HVAC team. Earlier this week our heater stopped working after midnight. I called Quality Service at around 8 AM for service, and Hunter arrived after 10 AM and promptly fixed the issues. The house was warm again before noon. This was a big relief, as young children were in the house. There was no charge, as we have an annual service contract with Quality Service, and Hunter was able to repair without replacing any parts. He certainly knows the HVAC systems well. We have had great service from Quality since we signed an annual maintenance contract with them.

Dipak Negandhi

Super awesome and reliable company Dec 20, 2025

Super awesome and reliable company. They came and repaired my mother's heat problem in less than 30 minutes. Super professional and good people! Knowledgeable.

Saint P

Quality Service Will Have My Business Sep 28, 2025

Temperatures dropped and no warm air was coming from the vents! I called for help, and Nelson with Quality Service came to my rescue. He was very professional, friendly, polite, and patiently answered my questions! Quality Service will have my business from now on! Thank you!

Nancy Horrell

Very friendly, knowledgeable, and professional Jan 14, 2025

Jonathan was very friendly, knowledgeable, and professional. He found the problem right away and fixed it. I called this morning with no heat, and they were able to work me in despite a heavy schedule and originally thought it would be 2 days before they could get to me. I have always received good, competent service from this company and would highly recommend them!

Mitzi Moore

Technician Was Very Knowledgeable Dec 4, 2024

My heating system was checked yesterday; I think this is much too early to give a review. However, one day in, things are about the same as before the repair. The technician appeared to be very knowledgeable about his profession, and at this point, I am comfortable with the repair.

Leroy Barr

We Would Absolutely Recommend This Company Nov 22, 2024

We would absolutely recommend this company! We called at 8 a.m. on a Friday morning with a heating issue and they had someone at our house by 10 a.m. Our technician, Nelson, was incredibly helpful and honest about the services we needed. Hopefully we have no issues in the future, but if we do, we will definitely be using this company again.

Kaitlyn

Professional and Courteous Service Feb 14, 2024

Johnathan Smallwood and Clyde Padgett were professional and courteous. Johnathan was thorough in his assessment of our heating unit, and clear in his communication to me in what he was doing and his findings.

Angela Johnson

Excellent and Friendly Service Nov 3, 2023

I called when my heating went out on Friday, and they quickly got on the job. Briley and Clyde provided excellent and friendly service. I will recommend them to anyone who needs heating/air service.

Tudor Farmer

Excellent and Respectful Service Oct 30, 2023

Domingo and Clyde were excellent and respectful. They came to my house on time, fixed the issue with our heat, and got the job completed within 2 hours. I was impressed. I'd 100% recommend the two of them and the company.

Dylan Laventure

Hard Workers, Very Nice and Professional Dec 4, 2022

Hard workers, made sure my heat worked like it should. They were very nice and professional with the way they handled things!

三ForeverBangin

Professional and Reliable Service Mar 26, 2026

Professional and reliable service. Chase did a great job getting our attic fan replaced and running.

Nancy Welch

I’m very impressed with Dustin’s electrical repairs Feb 13, 2026

I’m very impressed with Dustin’s electrical repairs at my house. He was quick and knowledgeable.

Darryl Tumbleson

They did a great job Oct 1, 2025

I had a Generac put in at my home. They did a great job and cleaned up behind themselves real well. I feel better now knowing that I have something to keep me going if the electricity goes off. His workers were real professional and answered any questions I had. Thanks for taking care of me. Thanks for taking care of me. Quality Service Company.

jean singletary

Very pleased with yearly maintenance Sep 19, 2025

Very pleased with yearly maintenance on Generac. Also quickly fixed a can light in kitchen ceiling and replaced a bulb. Was above service call.

Betty Clark

Easy to Work With Sep 8, 2025

Easy to work with. Kept us informed. Followed up and reviewed their work. Looking forward to enjoying our new Generac system.

Susan McDuffie

Knowledgeable and Responsive Aug 22, 2025

Connie and Dustin were knowledgeable and responsive. They replaced all my smoke detectors in a timely manner. Very kind and professional!

Kimberly Mallon

Everything completed on time Jun 12, 2025

Everything was completed on time and professionally handled. On time and very knowledgeable, explaining every step of the process. This was damage from a storm, and they were very knowledgeable in helping get electric service back on again. If you have electrical needs, these are the folks to call.

Donna Kelly

Great Job on Generac Maintenance May 30, 2025

Service guy did a great job on the maintenance of my Generac.

Kim Conner

Excellent Experience with Quality Service Co. Dec 10, 2024

I had an excellent experience with Quality Service Co., thanks to the outstanding work of Terrence Myers. He was extremely professional, knowledgeable, and efficient. He completed the job in a timely manner without compromising on quality, ensuring everything was done safely and correctly. Terrence’s attention to detail and commitment to providing top-notch service exceeded my expectations. I highly recommend Quality Service Co. and Terrence Myers for any electrical needs—you won’t be disappointed!

Shane Shealy

Glad We Chose Quality Service Nov 14, 2024

Quality Service has always been available to us from the installation of our Generac through the several years of service. Their personnel have met our needs with courteous and prompt service in a very friendly manner. We are glad we chose them!

Dannye Bragdon

The folks at Quality Service Company are super easy to work with. Oct 22, 2024

The folks at Quality Service Company are super easy to work with. They were very helpful in explaining everything I wanted to know about the Generac generator. The two young fellows that came to the house to install the unit were very friendly and accommodating. I would recommend Quality Service Company to anyone I know.

James Maurer

Very professional and friendly Aug 2, 2024

Hunter called me to let me know he was coming and how long it would take him. He did a very good job cleaning it up and doing the maintenance for the year. He was very professional and friendly and explained things to me when I went out and talked to him. Definitely recommend Quality Service Company for the air-conditioning or Generac needs.

Ron H

I Never Want to Use Anyone Else Dec 13, 2022

We have been using Quality Service for at least 5 years. Our heating system died on the coldest day of the year, which happened to be on Sunday. A salesman was out on Monday morning and ordered a new unit. Matt and his guys were here early Tuesday morning to install. We trust them so much that we had a whole house generator installed about 2 years ago. We are under a maintenance plan on both units. If there is ever any question, I know I can get in touch with Matt day or night. The service guys are always professional and courteous. I never want to use anyone else!

S Skinner

He is an excellent technician Mar 21, 2026

Technician was extremely pleasant, knowledgeable. I was very pleased. Unfortunately, he was not able to complete the job initially due to a part he needed that was not on his truck. He returned the next morning at 7:15 a.m. to complete the job. He tested the water bladder tank and found it had very little pressure, corrected it, and even went as far as to install the power cut-off switch near the outdoor jet pump. He is an excellent technician.

Kurt Zimmerman

Wonderful Job by Brooks Hunsucker Mar 10, 2026

Brooks Hunsucker did a wonderful job. Very polite and knowledgeable. We strongly recommend Quality Service and Brooks as your plumber.

Donald Hayes

Service was great, just overpriced Mar 10, 2026

Mr. Boseman was very professional and pleasant. He did a great job of unclogging my drain. Service was great, just overpriced!

Shirley Williams

Met and exceeded my expectations Mar 7, 2026

If I could, I would give them a lot more stars! Between the helpful and detailed consultation from Clyde and a whole-home replumb, including drain lines, done by Harold and Josh, it all met and exceeded my expectations. They were all understanding and very helpful, and they were able to resolve our hodgepodge of a plumbing mess under our old home that others couldn't. Now everything functions efficiently and great! From now on, I know who to call for all of the services they provide. It's a relief to find a company that treats your home like they would their own.

Kristin D

Exceptional Plumbing Inspection Mar 2, 2026

Clyde Padgett did a plumbing inspection for us today and was exceptional!! Thanks, Clyde!!

sonya venturella